Magic is a 24/7 personal assistant on demand in your pocket - text Magic any request, any time, from anywhere in the world and we’ll get to work. From managing calendars of busy entrepreneurs, exclusive restaurant reservations for celebrities, to booking last minute private jets for executives, our groundbreaking service can do it all. Come join our radically innovative venture-backed startup founded in 2015 and be a part of our amazing team of go-getters in our offices in San Francisco and Manila. 

Kalibrr has given Magic Inc. the following awards: Top Performing Recruiter Award (2018), Leading Employer of the Year Award (2019), Most Admired Employer of the Year Award (2019) and Top Performing Recruiter Award (2019). 


Magic, Inc.

We're looking for an Executive Assistant to perform a variety of administrative tasks and support senior-level managers.

Job Type

Full-Time

Schedule

Can work U.S. Business hours

Roles and Responsibilities:

<ul>
	<li>Complete a broad variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organization</li>
	<li>Work closely with the CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately</li>
	<li>Provide sophisticated calendar management</li>
	<li>Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO</li>
	<li>Manage information systems operations including hardware, software, desktop support, internal telecommunications, and strategic systems development and planning</li>
	<li>Expert proficiency with Microsoft Office and desktop publishing software; ability to design and edit graphic presentations and materials</li>
</ul>

Executive Virtual Assistant

We are seeking a reliable and highly organized Virtual Assistant to provide administrative and clerical support to our team. As a Virtual Assistant, you will work remotely and collaborate with team members to ensure smooth daily operations. You will be responsible for managing various administrative tasks, scheduling appointments, coordinating travel arrangements, conducting research, and handling correspondence. The ideal candidate should possess excellent communication skills, attention to detail, and the ability to multitask effectively.

 

Responsibilities:

<ul>
	<li>Provide general administrative support including managing emails, scheduling appointments, and organizing calendars.</li>
	<li>Conduct research and compile data on various topics as required.</li>
	<li>Prepare and edit documents, presentations, and reports.</li>
	<li>Coordinate travel arrangements, including flight bookings, hotel reservations, and transportation.</li>
	<li>Act as the point of contact for internal and external stakeholders, maintaining excellent communication and professionalism.</li>
	<li>Assist in the preparation and organization of meetings, including taking minutes and distributing relevant materials.</li>
	<li>Handle incoming and outgoing correspondence, ensuring timely responses and appropriate follow-up actions.</li>
	<li>Maintain and update databases, records, and files.</li>
	<li>Perform basic bookkeeping tasks, such as processing expenses and invoices.</li>
	<li>Assist in the creation and management of social media content and campaigns.</li>
</ul>

General Virtual Assistant

As a Sales Trainer, you will play a vital role in enhancing the sales performance of our clients by delivering comprehensive training programs. Drawing upon your extensive sales training experience in the BPO or virtual setting, you will create and facilitate engaging and interactive learning sessions that equip sales teams with the necessary skills, techniques, and strategies to excel in their roles. Your outstanding training delivery and coaching skills will be instrumental in driving sales productivity, enhancing customer relationships, and ultimately, contributing to our clients' success. Additionally, if you have experience in developing effective training programs/modules, it would be a great advantage in this role.

Responsibilities:

<ul>
	<li class="text-justify">Develop and deliver effective sales training programs to meet the specific needs of our clients in the BPO or virtual setting.</li>
	<li class="text-justify">Conduct training sessions, both in-person and online, to educate sales professionals on best practices, sales methodologies, and product knowledge.</li>
	<li class="text-justify">Collaborate with clients to assess their training requirements and customize training programs accordingly.</li>
	<li class="text-justify">Utilize a variety of training methods, such as role-playing, group discussions, and simulations, to maximize learning effectiveness.</li>
	<li class="text-justify">Provide ongoing coaching and support to sales teams to reinforce training concepts and ensure sustained growth in sales performance.</li>
	<li class="text-justify">Measure the impact and effectiveness of training programs through assessments and feedback, and make necessary improvements to enhance their performance.</li>
	<li class="text-justify">Stay updated with industry trends, sales techniques, and market dynamics to continuously improve training content and methodologies.</li>
</ul>

Join our team of dedicated professionals and make a significant impact on the sales performance of our clients. If you are a passionate and experienced Sales Trainer with excellent communication skills, outstanding training delivery and coaching skills, and the ability to measure performance, we want to hear from you. Experience in developing effective training programs/modules is a plus! Apply today to contribute to our clients' success and advance your career in sales training!

Sales Trainer

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

FaceBook 
Messenger 

m.me/acesjobs 

https://www.facebook.com/acesjobs/ 

http://youtube.com/acesjobs 

 
Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

Aces Call Center Jobs Inc.

<ul>
	<li>Respond to requests for technical assistance</li>
	<li>Provide user support and customer service on company-supported computer applications and platforms; troubleshoot problems and advise on the appropriate action.</li>
	<li>Monitor and respond quickly and effectively to requests received</li>
	<li>Ability to identify and organize tickets according to priority and forward tickets to engineers and techs</li>
	<li>Identify deficiencies and escalates risk and proposes innovative solutions to address the issue/problem</li>
	<li>Validate the set-up process</li>
	<li>Identify any trending issues or bugs whilst using strong problem-solving skills to resolve or escalate the matter quickly and efficiently</li>
	<li>Provide management with knowledge and an analysis of any existing issues, areas of concern and broadcaster feedback</li>
</ul>

Search Engine Technical Support Specialist | Fort Bonifacio, BGC

Why does this role exist

We are looking for a Talent Coordinator to help our dedicated hiring team. He or She will be responsible for organizing, assessing, and completing daily targets for the assistant and client matches and creating ways to try to improve our hiring process and think with a data-first approach.

The impact you’ll make:

Organize candidate data (e.g. resumes, assignments, and contact details) in internal databases

<ul>
	<li>Draft roles and responsibilities on behalf of the clients</li>
	<li>Contact candidate community through mobile text, mobile calls, and emails</li>
	<li>Update other Departments regarding assistant and client statuses (Hubspot, Airtable, etc.)</li>
</ul>

Assess candidates regarding their compatibility with the clients

<ul>
	<li>Present client information and roles and responsibilities to the candidates</li>
	<li>Conduct candidate interviews</li>
	<li>Focus on matching quality candidates with agility and speed</li>
	<li>Prepare job offer letters and negotiate contracts as needed</li>
	<li>Assist with new hire onboarding (e.g. preparing the necessary paperwork and scheduling training)</li>
</ul>

Coordinate with other departments to find the perfect candidate that matches the client’s requirements

<ul>
	<li>Acts as the liaison between the clients and assistants</li>
	<li>Organize the calendar invites for the candidates and the clients</li>
	<li>Present Candidate Information to Clients and schedule client interviews as necessary</li>
	<li>Coordinate with Clients and Assistants regarding the rates for the tasks</li>
</ul>

Achieve Daily and Weekly Quotas

<ul>
	<li>Complete daily targets for assistant and client matches</li>
	<li>Create ways to try to improve our hiring process and think with a data-first approach</li>
</ul>

Assist with the Full life-cycle recruiting

<ul>
	<li>Assist with the recruiting process from start to finish; which includes sourcing, interviewing, and hiring top talent</li>
	<li>Coordinate with other departments regarding any client needs that are not addressed by our current hiring funnels</li>
</ul>

Evaluate candidate experience and also analyze feedback

<ul>
	<li>Act as a liaison between the other departments to the talent community</li>
</ul>

Interviewing and Hiring

Recruiting Wizard

Talent Coordinator | PH, Remote

JoyRide is a leading homegrown superapp in the Philippines offering on-demand services in ride-hailing, delivery, and e-commerce. Operating 24/7, JoyRide covers cities across Metro Manila, Bulacan, Cavite, Laguna, Metro Cebu and more!

Launched in 2019, JoyRide started as a motorcycle taxi service as an answer to the call of commuters for a safe and reliable transport alternative. Since then, JoyRide has served millions of bookings across the country and has successfully evolved into a superapp.

JoyRide's mission has always been to empower its growing network of customers, driver-partners, and merchant partners by providing convenient and accessible solutions through a scalable multi-service technology platform. Today, JoyRide continues to grow its list of product offerings and is committed to providing quality value-for-money services to everyone and anyone who needs them.

JoyRide PH

Responsibilities:

• Creates high performance, reusable, and reliable code

• Designs, builds, and maintains APIs, user-facing experiences, services, and systems

• Ensures best possible performance, quality, and responsiveness of the applications and platforms

• Delivers new product functionality in the shape of private services and public APIs

• Collaborates with stakeholders to understand requirements and identify backend deliverables

• Ensures high availability and reliability of existing platforms

• Debugs production issues across services at multiple levels of the stack and explains both short and long-term solutions with trade-offs

• Identifies and corrects bottlenecks, and fixes bugs

• Works with other engineers in your team to improve performance, enhance code quality, and establish best practices

• Facilitates collaboration with other engineers and product designers to address and solve problems

• Communicates and translates technical issues to non-technical team members

• Evaluates new technologies relevant to the advancement of products

Software Engineer | Backend

Aboitiz Power Corporation (AboitizPower, AP) is a leader in the Philippine Electric Power Industry with a portfolio of assets located across the country. It has several hydroelectric and geothermal assets in its generation portfolio and also has non-renewable power plants located across the country. 
 
This includes:

- Hedcor, Inc.
- Therma Luzon, Inc.
- Therma South, Inc.
- Therma Marine, Inc.
- Therma Mobile, Inc.
- East Asia Utilities Corp. 
- Cebu Private Power Corp. 
- AP Renewables, Inc.

At AboitizPower, we thrive together to drive change for a better world.

We are a PEOPLE-CENTRIC organization who provides growth OPPORTUNITIES on a professional and personal level. We shape a better future as we do purposeful WORK in an ENVIRONMENT that is culture-focused, continuously innovating, and where individual and team contributions aligned to winning with integrity are RECOGNIZED.

When you work at AboitizPower, you become part of an organization that is passionate and committed to advancing business and communities by providing reliable, reasonable, and responsible power to all.

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. Scammers are falsely claiming to be representatives of Aboitiz, offering jobs in exchange for recruitment fees. Aboitiz does not ask for money from our applicants at any point of the job application process.

#POWERyourFuture

Aboitiz Power Generation Group

Will be responsible for providing support and assistance to observe all applicable laws, rules, and regulations in meeting our tax compliance with BIR, BOI, SEC, and other government agencies.

Tax Compliance

<ul>
	<li>Assists in the preparation of account schedules and reconciliations for BIR tax audits and other BIR inquiries.</li>
	<li>Assists in tax compliance audits as well as day-to-day compliance and provides feedback to the management.</li>
	<li>Assists in the preparation of monthly and special reports on the status of BIR audits, VAT claims, and the status of court cases relating to taxes.</li>
	<li>Assists in the timely filing of administrative claims for VAT refunds as well as judicial claims.</li>
	<li>Assists in ensuring the complete documentation required for VAT claims and follow-up and monitoring of the status of the VAT claims.</li>
	<li>Assists in the conversion of Tax Credit Certificates into Tax Debit memos and their timely application against the Company’s tax liabilities.</li>
	<li>Submits reports to BIR offices on or before tax due dates, as necessary.</li>
	<li>Ensures and monitors timely filing of monthly, quarterly, and annual tax returns (VAT, Withholding taxes, Income tax, and other applicable tax types), and timely remittance of corresponding tax amounts.</li>
	<li>Dissemination of existing and new tax regulations in a timely manner.</li>
	<li>Assists in the preparation and submission of reports to BIR, SEC, BOI, and other government agencies.</li>
	<li>Ensures that all accountabilities and reportorial requirements in the Project Financing and/or Loan Covenants are complied with.</li>
	<li>Ensures that performance bonds and other similar requirements of PSALM and other regulatory bodies are obtained on a timely basis.</li>
	<li>Monitor timely payment of payables to borrowers/lenders, government institutions, suppliers, or contractors.</li>
</ul>

Tax Assistant | Fixed Term | For BGC, Taguig City

Why does this role exist

We are looking for a Magic Professional Account Lead who will be in a full-time, entry-level management leadership role and will be responsible for handling the company’s top clients and managing a team of virtual assistants (VAs).

The impact you’ll make:

 

Account Management - Work with the clients to drive further growth into their business/es and serve as the main point of contact for all VA and quality-related concerns.

<ul>
	<li>Understanding business needs</li>
	<li>Establishing cadence for check-in meetings, feedback loop, and performance updates</li>
	<li>Working with clients to determine their success criteria for the account</li>
	<li>Assistance in building and updating SOPs and guidelines for the assistants</li>
	<li>Facilitating account adjustments, expansions, and assistant replacements</li>
</ul>

Quality Control - Monitor and manage the quality of the VAs' output and strategies for handling tasks, as well as the general quality of communication.

<ul>
	<li>Maintain and track KPIs and metrics</li>
	<li>Reviewing the quality of output and course correcting assistants</li>
	<li>Creating coaching plan/s or a performance improvement plan (PIP) for underperforming assistants</li>
	<li>Providing necessary support to assistants which include but are not limited to quality, client concerns, feedback, and pay-related issues.</li>
	<li>Supplementing training/coaching sessions for growth and development.</li>
</ul>

Performance Management and Coaching

Customer Service

Incident Management

Leadership skills

Account Management

Performance Management

Customer Research

Account Lead | PH, Remote

Aboitiz Power Corporation (AboitizPower, AP) is a leader in the Philippine Electric Power Industry with a portfolio of assets located across the country.

At AboitizPower, we thrive together to drive change for a better world. 

We are a PEOPLE-CENTRIC organization who provides growth OPPORTUNITIES on a professional and personal level. We shape a better future as we do purposeful WORK in an ENVIRONMENT that is culture-focused, continuously innovating, and where individual and team contributions aligned to winning with integrity are RECOGNIZED. 

When you work at AboitizPower, you become part of an organization that is passionate and committed to advancing business and communities by providing reliable, reasonable, and responsible power to all. 

AboitizPower is an equal opportunity employer. We believe that a diverse and inclusive workforce is crucial to our purpose of driving change for a better world. We consider and encourage all applicants without discriminating against age, sexual orientation and/or gender identity, disability, political opinion, religion, nationality, marital or parental status (including pregnancy), ethnicity or other status protected by law. Our equal opportunity and non-discrimination policy applies in all aspects of employment, including recruitment, hiring, regularization, promotions, transfers, discipline, termination, benefits and training.

We urge everyone to be vigilant against scams that involve fraudulent offers of employment with Aboitiz Power Corporation. Scammers are falsely claiming to be representatives of Aboitiz, offering jobs in exchange for recruitment fees. Aboitiz does not ask for money from our applicants at any point of the job application process.

#POWERyourFuture 




AboitizPower

The position holder is responsible for applying/ renewing permits before national government offices such as, but not limited to, the Department of Energy (DOE), Energy Regulatory Commission (ERC), Board of Investments (BOI), and National Grid Corporation of the Philippines (NGCP). The position holder will also monitor the submission of the ARI’s compliance reports before said offices. 
The position holder implements the Stakeholder Relationship Management plan as directed by The Stakeholder Relations and Compliance Heads.

Outcomes Expected and Responsibilities:

<ul>
	<li>Monitors and disseminates regulatory issuances related to renewable energy.</li>
	<li>Ensures that the content, organization and overall quality of all regulatory documents are adequate and complies with local regulatory requirements, commitments and agreements</li>
	<li>Ensures complete documentation of compliance with external statutory, regulatory requirements and essential permits for handover to Operating BU.</li>
	<li>Reports progress of permit acquisitions to the top management including concerns and irregularities for proper action.</li>
	<li>Coordinates with other departments for the necessary information or assistance required for the preparation and processing of permits clearances.</li>
	<li>Establishes strong working relationships with government agencies responsible for the policy and regulatory framework of renewable energy.</li>
</ul>

 

Other Functions and Responsibilities:

<ul>
	<li>Contributes to a high-performing team by being engaged in regular and ongoing conversations about achieving targets, improving capabilities and performance, and practicing self-discipline.</li>
	<li>Practices courageous authenticity while being mindful of mutual trust, support, and respect that leads to a psychologically safe environment for the team.</li>
	<li>Supports Diversity, Equity, and Inclusion by respecting TM’s individual strengths, views, and experiences to enable innovation, better decisions, and deliver better business results</li>
	<li>Exercises due diligence and administrative responsibility in establishing and maintaining systems that sustain essential operational functions, such as completing compliance requirements, updating documents and protocols, and other such organizational tasks for continuous improvement.</li>
	<li>Adopts the organization's culture, values, and philosophy by executing and enacting company policies, safety rules, and procedures.</li>
</ul>

 

<ul>
</ul>

Regulatory and Compliance Specialist

To ensure we continue to fulfill our role as a provider of vital services to customers, we are still hiring and continue to recruit top talent to Wells Fargo. However, we have adjusted our hiring practices due to the COVID-19 situation and the related social distancing guidelines. As a result, throughout your application process, you may be asked to connect with us virtually. We encourage you to check our job postings regularly for updates and additions.

About Wells Fargo

Wells Fargo & Company (NYSE WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortune’s 2017 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

About Wells Fargo Enterprise Global Services (EGS) 
Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Operations, Risk, Audit, Process Excellence, Automation and Product, Analytics and Modeling. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.

Wells Fargo has a long legacy with deep-rooted values that we live by every day. We work hard to attract exceptional talent to the business and we hope that the following information demonstrates why Wells Fargo truly offers a “welcome difference.”

Wells Fargo offers an inclusive environment where every team member knows and feels that they are valued, no matter their role. We refer to our employees as ‘team members’ because our people are resources to be invested in and because teamwork is essential to our success.
Collaboration is at the heart of our culture with everyone taking a proactive approach. Wells Fargo team members enjoy working together — across lines of business and geographies.

A welcome difference
“Welcome” is the basis of who Wells Fargo is as an international employer. We welcome team members into an inclusive environment that encourages amazing work. We find it important to let our team know that they are valued, no matter their role. As an employer we live by three important pillars;

Everyone matters. At Wells Fargo, our inclusive culture results in an atmosphere of respect and encouragement that has team members feeling great about coming into work every day. We value the viewpoints of our team members and encourage them to be their best.

I succeed when we all succeed. When collaboration is the expectation, everyone takes a proactive approach — pitching in to ensure all team members reach their goals. At Wells Fargo, our team genuinely enjoys working together.

Our progress, your development. Success is always in sight at Wells Fargo as our opportunity-rich international business, supportive managers, and engaged colleagues provide the environment for you to develop professionally and personally. We support your development and encourage you to advance your career. Additionally, our company’s global presence will allow team members to knowledge-share with their colleagues around the world.

We achieve our goals through collaboration and believe everyone matters at Wells Fargo. We create a community where we promote diversity and inclusion, wellness and volunteering.

Making Wells Fargo a great place to work, we have facilities that our team members can enjoy.
• Fitness gym
• Sleeping rooms
• Karaoke room
• Team member parking
• Sports court
• Quiet rooms
• Cafeteria
• Internal Shuttle service

Because we value inclusivity, Wells Fargo has special interest groups that you can join.
• Basketball, volleyball, football
• Badminton, chess
• Music, arts, dance
• Camera club
• Runners and riders club
• LGBTQ network
• Women’s network

Our Vision
Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially.

Our Values
Five primary values guide every action we take:

What’s right for customers. We place customers at the center of everything we do. We want to exceed customer expectations and build relationships that last a lifetime.

People as a competitive advantage. We strive to attract, develop, motivate, and retain the best team members — and collaborate across businesses and functions to serve customers.

Ethics. We’re committed to the highest standards of integrity, transparency, and principled performance. We do the right thing, in the right way, and hold ourselves accountable.

Diversity and inclusion. We value and promote diversity and inclusion in all aspects of business and at all levels. Success comes from inviting and incorporating diverse perspectives.

Leadership. We’re all called to be leaders. We want everyone to lead themselves, lead the team, and lead the business — in service to customers, communities, team members, and shareholders.
Our Goals

We want to become the financial services leader in these areas:

Customer service and advice. After listening to and understanding our customers and their financial goals, we want to provide exceptional service and guidance to help them succeed financially.

Team member engagement. Our team members are our most valuable resource. We want to be the employer of choice — a place where people feel included, valued, and supported; everyone is respected; and we work as a team.

Innovation. Through innovative thinking, industry-leading technology, and a willingness to test and learn, we create lasting value for customers — and increased efficiency for our operations.

Risk management. While working to set the global standard in managing all forms of risk, we want to serve customers’ needs and protect their assets, information, and privacy.

Corporate citizenship. We make a positive contribution to communities through philanthropy, advancing diversity and inclusion, creating economic opportunity, and promoting environmental sustainability.

Shareholder value. We want to deliver long-term value for shareholders through a balanced business model, strong risk discipline, efficient execution, and a world-class team.

We Value Diversity
At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

Wells Fargo Philippines

About this role:

Wells Fargo is seeking an Associate Fraud &amp; Claims Operations Representative who'll support business functions including but not limited to Non-Fraud, Fraud Detection or Claims Assistance.

In this role, you will:

<ul>
	<li>Support and capture all pertinent information from customers about their claims</li>
	<li>Conduct research and provide updates on status of new and existing claims</li>
	<li>Identify opportunities to improve customer experience after thorough research of complex account activity, and take appropriate actions to handle the claim</li>
	<li>Perform routine customer support tasks by maintaining balance between exceptional customer service and solid investigative research while answering incoming calls in a call center environment</li>
	<li>Receive direction from team lead and escalate questions and issues to more experienced roles</li>
	<li>Interact with colleagues on basic day-to-day issues, and network with supporting functional areas to create a seamless experience for the customers</li>
</ul>

 

<ul>
</ul>

MS Office

Communication Skills

Fraud and Claims Specialist

The Transnational Diversified Group of Companies (TDG) is a globally competitive and progressive business group of highly successful companies engaged in leading industries. Since its establishment in 1976, TDG now has more than 30 member companies that are major players in diverse industries such as:

TOTAL LOGISTICS(Shipping, Transportation, Cargo Forwarding, Warehousing, Vehicle Logistics, Customs Brokerage, 3rd and 4th Party Logistics, Trucking, Distribution, Liner and Tramp Agency Service)

TOTAL SHIP MANAGEMENT(Ship Crewing, Seafarer Training, Maritime Education, Tanker Operations, Medical Services and Financial Services)

AIR &amp; TRAVEL SERVICES(Tours, Travel Agency Services, Airline GSA, Ground-Handling, Cargo Handling, Airport Support &amp; Aviation Services)

INFORMATION &amp; COMMUNICATIONS TECHNOLOGY SERVICES(Contact Centers, Business Process Outsourcing Services, Software Development and E-Business Solutions), as well as Securities Trading, Real Estate Development, Renewable Energy, and other supplemental businesses. 
With its world-class excellence and win-win outlook, TDG has become a respected strategic partner of large global corporations with stringent requirements for total quality and cost-effective services in both traditional and new economy businesses. TDG’s distinguished partners and principals include NYK Line (Japan), Asiana Airlines (Korea), American Express (USA), Vroon B.V. (Netherlands), Yusen Logistics (Japan), Crystal Cruises (USA), Malaysia Airlines (Malaysia), Disney Cruise Line (USA), ePerformax Contact Centers (USA), Nippon Container Terminal (Japan) and Uyeno Transtech Ltd. (Japan).

A Partner and Employer of Choice, TDG has grown from one strategic partner and 16 employees in 1976 to more than 30 business partners and over 14,000 employees to date.

Transnational Diversified Group

<ul>
	<li>Assists and supports the Office of the CFO (OCFO) in the proper monitoring of BIR audits/assessments of all TDG Member Companies (MCs)</li>
	<li>Assists the Chief Accountants of MCs in handling BIR notices, audits and other investigation</li>
	<li>Assists MCs in other tax-related concerns such as but not limited to claim for input VAT refunds, securing tax rulings and permits, compliance with other BIR requirements etc.</li>
	<li>Coordinates with the OCFO, MCs, Legal Department- Corporate Center and external legal counsel with regard to the BIR assessments and other tax matters</li>
	<li>Assists the MCs in ensuring compliance with other regulatory bodies such as PEXA, BOI, BOC, and local governments requirements</li>
	<li>Provides tax advice and support on day-to-day operational matters and during the yearend financial audit of the MCs</li>
	<li>Researches on the implications of new tax regulations, develops possible tax-saving strategies and cascades these to the OCFO, Division Controllers and Chief Accountants and assists in implementing policies and procedures to ensure compliance to the BIR regulations</li>
	<li>Assists in ensuring compliance with other corporate governance requirements, if necessary</li>
</ul>

Accounting Manager

He/ She will be responsible for responsible for providing support and assistance to observe all applicable laws, rules and regulations in meeting our tax compliance with BIR, BOI, SEC and other government agencies. 

<ul>
	<li>Ensures that all accountabilities and reportorial requirements in the Project Financing and/or Loan Covenants are complied with.</li>
	<li>Prepares compliance periodical reports to Lenders including but not limited to:</li>
</ul>

<ol>
	<li>Interim financial statements</li>
	<li>Loan Covenant compliance</li>
</ol>

<ul>
	<li>Preparation of tax reports such as VAT, EWT, ITR and other taxes due to the government</li>
	<li>Assist in the drafting of correspondences with Lenders, BOI, BIR, SEC, DOE or LGU.</li>
	<li>Ensures that performance bonds and other similar requirements of regulatory bodies are obtained on a timely basis.</li>
	<li>Monitor timely payment of payables to borrowers/lenders, government institutions, suppliers or contractors.</li>
	<li>Preparation of account schedules and reconciliations for tax audits and other related inquiries.</li>
	<li>Assists in compliance audits as well as day to day compliance and provides feedback to the management.</li>
	<li>Assists in the preparation of monthly and special reports on status of BIR audits, VAT claims and status of court cases relating to taxes.</li>
	<li>Assists in the timely filing of administrative claim for VAT refund as well as judicial claims.</li>
	<li>Assists in ensuring the complete documentation required for VAT claims and follow up and monitoring of the status of the VAT claims.</li>
	<li>Assists in the conversion of Tax Credit Certificates into Tax Debit Memo and its timely application against the Company’s tax liabilities.</li>
	<li>Ensures and monitors timely filing of monthly, quarterly and annual tax returns (VAT, Withholding taxes, Income tax, and other applicable tax types), and timely remittance of corresponding tax amounts.</li>
	<li>Dissemination of existing and new regulations relating to scope of work on a timely manner.</li>
	<li>Assists in the preparation and submission of reports to BIR, SEC, BOI and other government agencies.</li>
	<li>Performs any other related duties and responsibilities that may be assigned from time to time by immediate superior consistent with the purpose of this role.</li>
</ul>

Tax and Compliance Specialist | For BGC, Taguig City

​​​​​​Will be responsible for assisting the positive closure of legal cases, or mitigation of any penalties that may be imposed from unfavorable case closures. He/ She will also be responsible for ensuring compliance to relevant and applicable legal and other requirements by actively identifying, implementing, or coordinating the compliance, monitoring, and reporting of the requirement.

Compliance management

<ul>
	<li>Provide internal/external requirements</li>
	<li>Draft contract terms and conditions</li>
	<li>Review contract</li>
	<li>Cascade contract</li>
	<li>Execute contract (To be captured under compliance/SLA)</li>
	<li>Monitor execution of the contract (Part of LLOR compliance)</li>
</ul>

Compliance management (Legal &amp; Compliance)

<ul>
	<li>Stalk/Check upcoming power industry requirements from regulatory agencies, affiliate organizations, and special interest groups</li>
	<li>Attend upcoming power industry requirements from regulatory agencies, affiliate organizations, and special interest groups</li>
	<li>Secure copies of legal requirements from regulatory agencies, affiliate organizations, and special interest groups</li>
	<li>Identify applicable legal requirement, consult/inform complying department/section</li>
	<li>Include/disseminate applicable requirements in Legal and other requirements of complying department/section</li>
	<li>If compliant, monitor/execute assigned compliance under LLOR, document proof of compliance, and update LLOR, operating reports i.e. but not limited to MAPE, Operations performance update, etc.)</li>
	<li>If not compliant, formulate an action plan to comply with the requirement.</li>
	<li>Monitor and update LLOR and develop Root Cause Analysis (RCA) and recommend action plans for non-compliance</li>
</ul>

Hedcor Compliance governance

Policy Development

<ul>
	<li>Develop/review compliance 2Ps/Compliance system</li>
	<li>Approve 2Ps/Compliance system</li>
	<li>Cascade compliance 2Ps/Compliance system to Hedcor</li>
</ul>

Policy Monitoring, Reporting &amp; Continuous Improvement

<ul>
	<li>Monitor compliance of Hedcor to the 2Ps/Compliance system, develop Root Cause Analysis (RCA), recommend action plans to resolve issues to the 2Ps/compliance system.</li>
	<li>In coordination with SME/AP, Research applicable regulations, laws, and judicial decisions and circulate to “Accountable and Responsible/s“ for further review</li>
	<li>Assist “Accountable and Responsible/s” in mapping compliance in their respective LLOR/compliance monitoring systems</li>
	<li>Assist “Accountable and Responsible/s” in the inclusion/disseminate of applicable requirements in the LLOR/compliance monitoring systems</li>
	<li>Monitor, update, and report compliance of Hedcor group</li>
	<li>For non-compliance, trigger/monitor the formulation of corrective/preventive compliance plans of “Accountable and Responsible/s”</li>
</ul>

Compliance Management - Data Privacy

<ul>
	<li>Program planning</li>
	<li>Review of PIA with process owners and facilitate for its approval</li>
	<li>Develop/review/ facilitate review, approval, and cascade of DP manual</li>
	<li>Develop, execute and recommend action plans for DP compliance test plan</li>
	<li>Monitor, update, and report DP compliance. For non-compliance, trigger/monitor the formulation of corrective/preventive compliance plans of “Accountable and Responsible/s”</li>
</ul>

RPT payment

<ul>
	<li>Create a timeline of plant improvements consistent with the O&amp;M timeline</li>
	<li>Prepare a sworn statement, facilitate its review and approval, and submission to the Assessor</li>
</ul>

RPT protest

<ul>
	<li>Prepare a protest letter, facilitate its review, approval, and submission to the Treasurer.</li>
	<li>Prepare filing fee, petition support documents, monitor and update progress of the petition from LBAA to SC.</li>
</ul>

Legal and Compliance Specialist | For BGC, Taguig City

eData Services is an American owned and operated Health Information Management Company that has been in business for more than 15 years. We employ nearly 600 medical professionals including dozens of Medical Doctors and hundreds of Registered Nurses. We also employ Dentists, Pharmacists, Psychologists, and Registered Physical Therapists.
We deliver customized services to over 500 clients throughout the United States; 24 hours a day, 7 days a week. Our services include:
•	Medical Record Summarization
•	Dictation Transcription (Medical and Legal)
•	Medical Report Editing
•	AMA Impairment Ratings
•	Comprehensive Medical History Taking by Telephone
•	Depo Summaries
•	Incoming Mail Processing
•	EHR Data Entry
•	Utilization Review
•	Live, Real-Time Virtual Scribe Services during Exam Encounters
•	Live, Real-Time Virtual Medical Services
•	Insurance Eligibility, Benefit, and Coverage Verification
•	Claim Denial Appeals and other EOB issues
•	Securement of Treatment Authorizations
•	Patient Scheduling
•	Patient Appointment Reminder Calling
•	Billing and Collections
•	Preparation and Transmission of Referral Letters
•	Computerized Physician Order Entry
•	Incoming Telephone Call Handling
•	Full Telephone Receptionist Services
•	Lunch Hour Telephone Coverage
•	Claims Submission
•	After Hours Telephone Coverage
•	Patient Inquiry Handling
We are HIPAA compliant and adhere to all Federal and State laws governing the security of Protected Health Information. All work is exchanged with our clients through encrypted internet connections. We utilize secured Microsoft Azure Cloud and on premise servers to ensure redundancy, speed, and security.
eData’s head office is located in Beverly Hills, California. Our center of operations is located in Taguig. 

eData Services Phils., Inc.

Minimum Qualifications

<ul>
	<li>A graduate of Medical Allied Course (with or without license)</li>
	<li>With strong Medical Transcription background</li>
	<li>Computer savvy, proficient in MS Office applications and use of technical/communication equipment</li>
	<li>With excellent oral and written communication skills</li>
	<li>Excellent listening skills</li>
	<li>Willing to work onsite at Mckinley, Taguig</li>
</ul>

Why work at eData:

<ul>
	<li>No experience needed</li>
	<li>No age limit</li>
	<li>Paid training attendance</li>
	<li>Practice your medical profession in a virtual environment</li>
</ul>

Medical Transcriptionist Scribe

Provide assistance in Quality Management Systems, Document Management System, and other Corporate Services functions through data encoding and analysis, monitoring and coordination with other units

<ul>
	<li>Quality Management System</li>
	<li>Document Management System Administration</li>
	<li>Business Process Analysis and Improvement</li>
</ul>

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