FIFGROUP is an affiliation company of PT. Astra International Tbk which engages in consumer financing. Currently, we serve more than 4 million active customers all across Indonesia. Founded in 1989, FIFGROUP grows excellently over the years. By the end of 2018, FIFGROUP successfully booked total revenue of IDR 9.46 Trillion.  Strengthened with the spirit of TEAM; Teamwork, Excellent, Achieving, and Moving Forward, we continue to expand our business to financial technology and various digital business platforms. We believe, everything we do is dedicated to bring a better life for the community and by doing so, we’ll get closer to our vision to be an admired national industry leader.

FIFGROUP

PT. Astra Welab Digital Arta (AWDA), didirikan pada April 2018, adalah perusahaan ventura bersama antara PT Sedaya Multi Investama yang merupakan anak perusahaan PT Astra International tbk dengan WeLab. AWDA adalah perusahaan fintech (financial technology) yang menggunakan big data dan machine learning untuk memberikan nilai kredit dan persetujuan pinjaman dengan cepat dan berkualitas. AWDA beroperasi di Indonesia berdasarkan Peraturan OJK no 77/POJK.01/2016 tentang layanan pinjam meminjam uang berbasis teknologi informasi.

AWDA berkolaborasi dengan perusahaan teknologi besar, WeLab yang merupakan salah satu perusahaan fintech terbesar di Hong Kong dan Tiongkok. AWDA memiliki cita-cita untuk berkontribusi dalam memperluas literasi dan inklusi keuangan di Indonesia, dengan memberikan kesempatan bagi konsumen di Indonesia untuk mewujudkan mimpinya melalui kredit yang mudah di jangkau. AWDA menjalin kerjasama strategis dengan lembaga keuangan untuk dapat memberikan pinjaman tunai tanpa agunan yang fleksibel kepada pelanggan.

PT. Astra Welab Digital Arta

<ul>
	<li>Berpartisipasi dalam pengembangan sistem dari sisi backend dan aplikasi pinjaman online serta dari sistem pendukung bisnis lainnya.</li>
	<li>Menafsirkan dan menganalisa ketentuan terhadap permintaan pengembangan sistem dari departemen produk dan departemen bisnis internal,</li>
	<li>Menggunakan kode yang sesuai dengan standar SOP dan keamanan perusahaan.</li>
	<li>Mengikuti proses pengembangan SCRUM dengan semua pihak terkait,</li>
	<li>Mendokumentasikan setiap detail terhadap sistem yang dikembangkan oleh Backend secara terstruktur.</li>
</ul>

Backend Developer

What’s it like working at Kitabisa?

About us

Kitabisa is a digital fundraising and donation platform connecting millions of kindness in Indonesia. Initiated in 2013 as a social movement, we continuously grow and collaborate with many companies, government bodies, non-profit organizations, hospitals, and public figures to harness the power of the masses in tackling social issues. Thus far, millions of #orangbaik have joined to scale up the impacts in helping other people in need. Through technology, we strive to build the largest community of people helping and protecting each other.

What we value

In Kitabisa, we are not just working, but working with a purpose. Connecting kindness, scaling it up, and creating direct impacts on other people’s lives make our work feels meaningful. In our day-to-day work, we always hold on to Berani, Berbuat, Baik principles. Berani, we do the rights even if no one is looking, tell the truth, and respect others’ differences. Berbuat, we believe words mean nothing when no action is taken. We call ourselves ‘doers’ as we are biased towards action and value progress over perfection. Baik is the foundation of every act and the work we do. Being kind to ourselves, to the people we work with, and for sure, to the people in need. If you have the same values and would like to create a real difference in other people’s lives, we would love to hear from you.

Kitabisa

<ul>
	<li>Design, develop, improve, and deploy high quality backend services and APIs.</li>
	<li>Write unit tests to ensure safety net of regression tests for effective refactoring.</li>
	<li>Within a cross-functional team, collaborate with other engineers specializing in backend services, web frontend, mobile apps, and test automation, as well as product design and ideation.</li>
	<li>Apply design patterns and design principles to produce maintainable and easy to extend code.</li>
	<li>Learn multiple tech stacks to use the best tools for the job.</li>
</ul>

Backend Engineer

PT. DANS MULTI PRO sebuah perusahaan Teknologi Informasi (Information Technology), saat ini kami mengkhususkan diri sebagai sebuah perusahaan penyedia solusi layanan TI di semua sektor industri. Solusi layanan TI yang kami hasilkan akan membantu perusahaan dalam menganalisa implikasi bisnis, biaya, dan peraturan yang ada untuk menghasilkan suatu roadmap teknologi yang digunakan oleh perusahaan tersebut.

Pengalaman kami menunjukkan bahwa dengan menyediakan lingkungan kerja yang nyaman dan menantang bagi para pegawai kami, berbagai inovasi akan muncul untuk menghasilkan suatu produk yang berkualitas. Tangan tangan karyawan profesional kami terus menghasilkan inovasi untuk memenuhi kepuasan pelanggan

Selain memiliki tim profesional untuk membantu pelanggan, kami pun membangun aliansi strategis dengan sejumlah partner teknologi nasional, regional, maupun global untuk memperkuat penawaran solusi kami.

Dans Multi Pro

<ul>
	<li>Develop back-end web applications using Java Spring Boot</li>
	<li>Maintain and improve highly scalable, reliable and fault-tolerant web application</li>
	<li>Work with other team members to build new modules and enhance existing systems</li>
	<li>Analyze user requirements</li>
	<li>Provide detailed design documentation</li>
	<li>Ensure the performance, quality, security and responsiveness of applications</li>
	<li>Troubleshoot and debug to optimize performance</li>
	<li>Build functioning and smooth front-end web applications that interacts with RESTful API services</li>
	<li>Apply unit testing for all necessary model, reducer, effects and/or services as well.</li>
</ul>

Java Backend Developer

Vonix began in April 2021 as a new member of Samuel Group, envisioned as a consumer-grade enterprise product in a digital world. We want to democratize the financial services system to be more accessible for everyone.

PT Samuel Kripto Indonesia

<ul>
	<li>Design, develop, test, deploy, document, maintain, automate, and improve software applications.</li>
	<li>Identifying areas for modification in existing programs and subsequently developing these modifications.</li>
	<li>Writing and implementing efficient code and tests.</li>
	<li>Collaborate with teams in other divisions.</li>
	<li>Excellent working attitude, critical thinking skills, passionate about coding and solving challenging problems.</li>
	<li>The ability to learn new technologies quickly.</li>
</ul>

HTML

Responsive Design

JavaScript

Software Engineer Backend

<ul>
	<li>Develop and improve high quality HTML/CSS/JS code.</li>
	<li>Ensure codes that you develop are cross-browser and cross-platform compatible, and conform to the W3C standards.</li>
	<li>Ensure web products you develop adhere to our company-wide style guide and matches the designed user experience.</li>
	<li>Within a cross-functional team, collaborate with other engineers specializing in backend services, web frontend, mobile apps, and test automation, as well as product design and ideation.</li>
</ul>

Frontend Engineer

Our Journey

Bank BTPN was established in 1958 to handle the pensions of retired military personnel. In February 2019, PT Bank Tabungan Pensiunan Nasional Tbk (“BTPN”), an equity-method affiliate of Sumitomo Mitsui Banking Corporation, merged with PT Bank Sumitomo Mitsui Indonesia (“SMBCI”), a local subsidiary of Sumitomo Mitsui Banking Corporation, to create PT Bank BTPN Tbk (“Bank BTPN”). Bank BTPN plays an important role in realizing SMBC Group’s Asia-centric strategy as a full-line commercial bank that offers a comprehensive range of banking services in both the wholesale and retail sectors.

Bank BTPN is now a universal bank which serves the mass market segment, the consuming class segment, as well as the corporate segment. On the mass market segment, we have BTPN Mitra Usaha Rakyat that focus on micro businesses, and BTPN Mitra Bisnis that focus on serving small and medium enterprises. For the consuming class segment, we have varieties of services including; BTPN Retail Lending Business that focus on serving retirees, BTPN Sinaya that focus on wealth management business, as well as digital banking service through BTPN Wow!, a financial inclusiveness service focusing on the unbanked segment, and Jenius, one of the pioneers of life finance and digital banking solutions in Indonesia. As for the corporate segment, we have the corporate banking business which focuses on serving national, multinational and Japanese companies.

The merger of BTPN and SMBCI to form Bank BTPN represents a unique and an ideal combination of two complementary banks. With its new vision to be Indonesia’s most preferred bank which makes a meaningful difference in the lives of millions powered by digital technology, Bank BTPN is a bigger and stronger bank that contributes more to Indonesia's economy. Bank BTPN believes that we will be able to unlock the opportunities that generate more valuable customer solutions across businesses.

Life at Bank BTPN

Bank BTPN is a big family of creative, intelligent, and passionate challengers whose goal is to keep on growing while creating positive differences for the communities. Fully armed with state-of-the-art digital technology and world experiences. Aiming to provide the best banking services to our customers, we realize that the first thing we have to do is to make sure that our squads are happy and content!

Giving Back

Through "Daya", Bank BTPN provides a sustainable and measurable empowerment program for our customers. Daya program regularly gives education, training and information sharing to improve our customers' entrepreneurial capability, widening the option to grow their businesses and providing the opportunity to live a better life; through Health & Wellness program, as well as Community Empowerment program. Like the two inseparable sides of a coin, the empowerment program is an integrated element in our business model. Actually daya now has 4 pillars – but for this write up let’s just leave it as is.

Our Culture

Bank BTPN is the place where our squads can aspire to be the best version of themselves by learning through various roles, and having broader responsibilities during their journey. Empowering our people with a supportive culture and comfortable working environment, has proven to boost our professional and personal growth. Bringing down the barrier between leaders and squad members creates many opportunities to discuss ideas, receive constructive feedback, and find solutions. Bonds between squads is also one of the powerful keys to create impactful collaboration in getting the task done. It helps us create an agile workforce to compete and stay on top in today's banking ecosystem.

Our office set up is designed to stimulate creativity and provide spaces for people to connect easier. You could sometimes find us playing billiards, ranking matches on large TVs', or having a karaoke session after office hours. Yes, we have all the facilities to let our steam out after a long hour of work.

Opting for a community or club activities? We also have an array of exciting and fun internal clubs! Through BTPN Club, our people can choose to join sport clubs like yoga, badminton, and futsal, or even a community club through gaming and parenting club! We believe, through community and club activities, our squad can get the vitamin they need to stay creative and passionate in their daily lives.

Hungry for more knowledge or interested in learning new skills? Aside from the fact that our people can discuss and share ideas with their peers or mentors through conventional or digital means, we also have more than enough classes and courses for self-development and keeping the mind active.

Adaptive to change
 
Decades of experience has taught us that adapting to changes is necessary to stay on top. Therefore, we embrace the new way of working, where we value the diverse and uniqueness of our squads. Flexible working attire, as well as working location and remote collaboration, has been a part of our policies now. Our way of working, supported by digital collaboration platform, has allowed our squads to be productive while remaining connected, thus able to give the best services to our customers!
 
Even the ever-changing challenges of the banking industries cannot stop us from moving forward and bring significant changes in the life of millions.
 


PT Bank BTPN Tbk

<ul>
	<li>Managing and mentoring people, monitor sub-ordinates performance</li>
	<li>Lead and execute software development tasks (solution design, building unit test, code development – design pattern) for delivery of new features or enhancement of Digital Banking systems</li>
	<li>Ensuring software designs in compliance with specifications, writing well-designed, and efficient code</li>
	<li>Ensuring key projects and engineering tasks are fulfilled</li>
	<li>Solving any engineering issue in a project</li>
	<li>Research and develop new design, process, and technology, overseeing the successful implementation</li>
</ul>

Digital Banking Engineering Manager

The Bank was established on 27 April 1971 under the name of PT Bank Pasar Pagi Madju. In line with the change in its status from a retail banking to a commercial bank in 1989, the Bank’s name was changed into PT Bank Bintang Manunggal (Bank Bima). This status change had a positive impact on the Bank’s performance and succeeded in attracting Hana Financial Group to take over the majority of the Bank’s shares. The change in the Shareholders was followed by a change in its name into PT Bank Hana.

In 2013, PT Bank Hana took a strategic action by merging with PT Bank KEB Indonesia to create synergies in the banking business. This business activity caused the Bank to change its name to PT Bank KEB Hana Indonesia or known as Bank KEB Hana. However, in 2020, Bank KEB Hana yet again made a brand change to Hana Bank. By these changes, Hana Bank is increasingly ready to strengthen its competitiveness, both in Indonesia and globally, through the consistency of the brands used by the group.
With the presence of its best people, Hana Bank provides an array of products and services designed to meet various customer needs.

Given its global reach and global standard of service, Hana Bank promises its customers to be their True Hearted Financial Partner.

Hana Bank

<ul>
	<li>Develop and maintain e channel applications to support banking activities</li>
	<li>Collaborate within cross-functional team</li>
	<li>Review code and acting as subject matter expert for junior in the team</li>
	<li>Supports branch and E-Channel customers</li>
	<li>Keep comply and secure for IT System</li>
	<li>Developing front end and backend website architecture</li>
	<li>Ensuring cross-platform optimization for mobile phones</li>
	<li>Ensuring responsiveness of applications</li>
</ul>

IT Fullstack Engineer

FinAccel is a fun, fast growing company with lofty ambitions. Starting with instant ecommerce financing, we are on a goal to disrupt unsecured lending in Southeast Asia, one of the fastest growing economic regions globally. Our first product, Kredivo, which integrates at merchant checkout, qualifies ecommerce buyers for instant ecommerce purchase financing at rates which are much lower than consumer finance companies.  We do this by using breakthrough technology and science to unlock unprecedented insights about credit risk and fraud from multiple data sources: phone, social networks, telco, financial and location data.

FinAccel is founded by an experienced and well rounded team: Akshay Garg (cofounder Komli Media), Umang Rustagi (McKinsey financial services) and Alie Tan (PicStory and Affle). The company is backed by some of the biggest investors in the region: Jungle Ventures, GMO, AlphaJWC and 500 Startups. The company has a flat, egalitarian structure, no politics, no BS; people who are problem solvers and execute fast will thrive here.

FinAccel is not for everyone. People who do well here tend to have a few qualities in common:
- Intelligent
- Intellectually curious
- High ownership over their work
- Strong communicators
- Biased for speed
- Team players
- Excited by an all-in work culture
- Motivated by building innovative products

We provide employees with a work environment which is:
- learning and execution oriented without any politics or excessive managerial overhead,
- where taking initiative is highly valued,
- where making mistakes is encouraged as long as you keep learning from them,
- one of the best compensation structures in the startup world (everyone is a shareholder in the company).

If you feel this is you, then we'd love to hear from you.

FinAccel

Product Manager - Risk will be assigned to the Risk Team that is responsible for growing our registration rates by building, testing, and optimizing features that make it easy for every visitor to sign up for a Kredivo account and any other of FinAccel's products. The shortlisted candidates will be the ones that can connect the dots between individual stakeholder needs to craft our product strategy.

Job Responsibility:

<ul>
	<li>Build and improve products that help employees at Kredivo do their best work</li>
	<li>Build relationships with departments across Kredivo including operations, finance, sales and marketing</li>
	<li>Set the product strategy, prioritize features, build consensus, and coordinate product schedules with a team of engineers and designers to ship high-quality experiences to internal Kredivo teams.</li>
	<li>Drive data-informed decisions by integrating user research, data analysis, and stakeholder feedback into product requirements, ensuring products satisfy user needs.</li>
	<li>Lead exploratory investigations to identify opportunities with new teams and develop hypotheses into concrete projects.</li>
</ul>

Product Manager

As a Software Engineer, Data you will be expected to:

<ul>
	<li>Develop and implement Machine Learning pipeline infrastructure, including but not limited to: ETL (Extract, Transform and Load) of raw data into model features and building platform to automate ML training, testing and maintenance.</li>
	<li>Partnering with Data Scientists to transform prototypes of predictive models into high performance, well integrated systems.</li>
</ul>

Software Engineer, Data

Security Engineer - Red Team is part of our Information Security Department who is responsible for cyber attacks. On a daily basis, our Red Team will continuously detect, analyze, and find security gaps in Finaccel's systems (Infrastructure &amp; Application). Security Engineer - Red Team must have extensive knowledge in vulnerability assessment and penetration testing. In addition, the incumbent must have a passion for learning and proactively develop themselves within the ever-growing startup company like FinAccel.

Last but not least, the incumbent will collaborate with security analyst and security engineer - blue team in developing strategies to minimize security risks in infrastructure or/and applications owned by FinAccel.

Responsibilities 

<ul>
	<li>Perform vulnerability assessments and penetration testing, both on infrastructure, mobile applications, and web applications.</li>
	<li>Conduct security reviews from the perspective of external attackers (hackers).</li>
	<li>Generate reports on the results of security assessments, both from the results of vulnerability scanning and penetration testing.</li>
	<li>Conduct an examination of the security vulnerabilities found and help provide mitigation suggestions for the discovered vulnerabilities.</li>
</ul>

Security Engineer - Red Team

<ul>
	<li>Mengimplementasikan pengembangan sistem dan frontend web sistem pendukung bisnis.</li>
	<li>Mengembangkan persyaratan dan spesifikasi fungsional dan teknis.</li>
	<li>Memastikan sistem produksi berjalan dengan baik setelah dari tahap pengujian ke lokasi produksi </li>
	<li>Bertanggung jawab atas monitoring keamanan server dan aplikasi harian </li>
	<li>Melakukan perawatan rutin pada server untuk memastikan operasi layanan sistem yang berkelanjutan (berjalan normal) </li>
	<li>Melakukan optimalisasi arsitektur server atau jaringan, konfigurasi parameter, pengujian sistem dan pemantauan sistem </li>
	<li>Menjalankan manajemen yang ada di lingkungan server, operasi otomatis, pekerjaan pemeliharaan, dan kompilasi berbagai skrip pemrosesan program </li>
	<li>Memelihara komponen middleware layanan dasar, memantau pemeliharaan platform, dll. </li>
	<li>Menafsirkan dan menguraikan kebutuhan server dan lintas fungsi</li>
	<li>Menetapkan dan memelihara standard arsitektur microservices dan proses penerapan menggunakan otomasi CI/CD </li>
	<li>Menjaga dan memelihara cloud systems environment</li>
	<li>Melakukan optimalisasi infrastruktur, optimalisasi pemulihan bencana, optimalisasi kinerja, dan proyek lainnya</li>
	<li>Mendokumentasikan setiap detail pengerjaan teknis secara terstruktur</li>
	<li>Bertanggung jawab terhadap desain, integrasi, implementasi, modifikasi, dan koordinasi instalasi, pengujian, pengoperasian, pemecahan masalah, dan pemeliharaan sistem perangkat lunak</li>
</ul>

DevSecOps Engineer

NICEpay is an Internet Payment Gateway Provider which brings you a reliable technical support and proven expertise in local system integration, empowering merchant boarding, and maintenance. We are empowering merchant to secure its e-commerce revenue streams from anywhere in the world with our enhanced Fin-Tech solution. We are IT company working with banks and online merchant in delivering Internet Payment Gateway Solution for your e-commerce business.

PT IONPay Networks (NICEPAY)

• Create, configure, and maintain servers, cloud, for all environments (production, development, etc) in a consistent and auditable style 
• Establish DevOps engineering best practices: systems, applications, processes, documentations 
• Fully understand how system/server work, perform troubleshooting 
• Maintain and improve the infrastructure deployment 
• Maintain CI / CD pipeline 
• Design, develop, integrate &amp; manage expert level solutions that can be shipped on time while complying with standards for usability, security, stability, reliability, and performance

DevOps Engineer

<ol>
	<li>Mengawasi dan memastikan seluruh aspek dukungan aplikasi, operasi infrastruktur kantor dan aplikasi (proses dan prosedur operasional bisnis IT).</li>
	<li>Mengelola anggota tim spesialis lintas fungsi dalam bidang Teknik termasuk IT Support, Application Engineer dan DevSecOps Engineer.</li>
	<li>Bertanggung jawab untuk pengoperasian produksi dan system pendukung dan peluncuran setiap perubahan pada system IT untuk mendukung persyaratan bisnis baru.</li>
	<li>Mengevaluasi terhadap optimalisasi infrastruktur, optimalisasi pemulihan bencana, optimalisasi kinerja, dan proyek lainnya.</li>
	<li>Memastikan dan mengawasi analisis kebutuhan dan desain fungsi infrastruktur teknis dan system pendukung, dan bertanggung jawab atas integritas dan stabilitas sistem.</li>
	<li>Bertanggung jawab untuk menggunakan dan alat pemantauan produksi untuk melacak dan meningkatkan efisiensi dan kualitas operasi system.</li>
	<li>Mengevaluasi dan meninjau risiko keamanan informasi atas rekomendasi dari lintas fungsi.</li>
	<li>Mengawasi dan mengontrol terhadap Service Level Agreement (SLA) layanan dan respons komunikasi kepada pengguna.</li>
	<li>Membuat kebijakan dan standarisasi Sistem Manajemen Keamanan Informasi (SMKI)</li>
	<li>Menjalankan roadmap cybersecurity organisasi sesuai dengan kerangka Cybersecurity.</li>
	<li>Menerapkan dan memastikan standar, prosedur, dan pedoman keamanan siber dipatuhi.</li>
	<li>Meninjau perimeter dan kontrol keamanan internal organisasi dan menerapkan perangkat lunak keamanan yang sesuai untuk memitigasi risiko keamanan dan celah kontrol.</li>
	<li>Mengevaluasi dan merekomendasikan solusi untuk mencegah, mendeteksi, dan memulihkan ancaman keamanan siber.</li>
	<li>Menilai kepatuhan terhadap persyaratan keamanan perangkat lunak dan layanan aplikasi baru.</li>
	<li>Mengawasi ancaman keamanan dunia maya, terus perbarui manajemen tentang potensi ancaman yang akan datang yang akan memengaruhi organisasi.</li>
	<li>Memantau dan remediasi insiden keamanan dunia maya.</li>
	<li>Melakukan penilaian kerentanan, memberikan rekomendasi perbaikan dan menindaklanjuti implementasi.</li>
	<li>Mempromosikan awareness keamanan dunia maya dengan mengadakan pelatihan dan latihan simulasi.</li>
</ol>

IT Infrastructure & Security Lead

Asuransi Astra has been serving customers for more than half a century, precisely since September 12, 1956. The company, known for its Garda Oto motor vehicle insurance products, serves customers through a network of services spread across 28 branch offices, as well as service units and Garda Centers that continue developing. In addition to motor vehicle insurance, other products from Asuransi Astra are Garda Medika health insurance, mining industry insurance, agribusiness industry insurance, shop insurance, gas station insurance, sharia insurance, and others.

Since 2015, Asuransi Astra has developed its products and services digitally and introduced Garda Mobile as a collection of mobile applications intended for retail, commercial and general customers. The four Garda Mobile applications namely Otocare, Medcare, HR-access, and CR-access are consistently updated through various innovations aimed at customer convenience and comfort. The latest innovation developed in the Garda Mobile Otocare with the presence of GarXia, the first insurance purchase chatbot in Indonesia that can also help customers in reporting claims and the Garda Mall feature that allows users to shop for a variety of automotive needs, Astra Financial financial products, also to buying and selling cars. Asuransi Astra also has four digital products namely Garda Me, Garda Edu, Garda Home, and Garda Trip which can be purchased easily and quickly through the gardaoto.com site.

Asuransi Astra performance has also been recognized with various awards that have been received, including: Platinum Indonesia Best Brand Award (2002-2019), Top Brand Award (2007-2019), Service Quality Award (2007-2018), Corporate Image Award ( 2007-2019), Indonesian Customer Satisfaction Award (2001-2017), Indonesia Original Brand Award (2017-2019), General Insurance with very good financial performance in the Infobank Insurance Award (2008-2016, 2019), Excellent Service Experience Award (2013 -2020), Contact Center Service Excellence Award (2013-2020), Social Media Award (2012, 2016), Indonesia Sharia Finance Award (2017), Insurance Award (2017-2018), Insurance Consumer Choice Award (2017-2018), Asian Brands (2018), Marketing Award (2018), Indonesia Digital Innovation Award (2018), Markeeter of the Year (2018-2019), Infobrand Mobile Application Choice (2018), Marketeers Editor Choice Award (2018-2019), Indonesia Insurance Innovation Award (2019), Indonesia Digital Popular Brand Award (20 19), and others.

With the support of branches and workshops that are spread all over Indonesia, along with the best services and a series of achievements, certainly not stopping the steps of Asuransi Astra innovation through products that are built from the new spirit of Asuransi Astra to always provide comfort and peace for every customer. Therefore, Asuransi Astra will invest time and effort so that you always smile. "Peace of Mind to Millions" is the result that Asuransi Astra will provide to each customer.

Disclaimer: 
Asuransi Astra tidak pernah memungut biaya apa pun untuk seluruh proses rekrutmen. Apabila menemukan kejanggalan terkait kegiatan yang mengatasnamakan Asuransi Astra, cek kebenaran informasi tersebut melalui Garda Akses 1 500 112, atau Instagram @AsuransiAstra.

Asuransi Astra

The Objective of the Position

Execute and develop Risk Management operation &amp; service activities to support insurance closure processes, provide added value services, and enhance customer risk awareness.

The Primary Responsibilities

<ul>
	<li>Conduct preparation and implementation of insurance object surveys, generate survey reports, and provide information for the acceptance process of insurance objects. </li>
	<li>Conduct risk assessments and offer advice on relevant standards, regulations, and rules to clients.</li>
	<li>Prepare consultation reports on Risk Management.</li>
	<li>Develop guidelines and methods for Risk Survey to align with business needs.</li>
</ul>

Risk Engineer_Civil Engineer_Chemical Engineer

NTT Indonesia Technology is part of NTT Ltd. companies in Indonesia.

NTT Ltd. is a leading global technology services company. Working with organizations around  the  world,  we  achieve  business  outcomes  through  intelligent  technology solutions.  For  us,  intelligent  means  data  driven,  connected,  digital  and  secure.  Our global  assets  and  integrated  ICT  stack  capabilities  provide  unique  offerings  in  cloud-enabling   networking,   hybrid   cloud,   data   centers,   digital   transformation,   client experience, workplace, and cybersecurity. As a global ICT provider, we employ more than 50,000 people in a diverse and dynamic workplace that spans 57 countries, trading in 73 countries and delivering services in over 200 countries and regions. Together we enable the connected future. 

NTT  Ltd.  helps  client  by  deliver  a  secure  and  connected  future  that  empowers  our people, clients, and communities. We’ve focused on market feedback to define our market aspiration which is to be a long-term strategic partner for our clients around the world by enabling their digital transformation, with our global capabilities, expertise and full-stack technology services delivered through our integrated services platform.

Visit us at services.global.ntt

NTT INDONESIA TECHNOLOGY 

<ul>
	<li>Proactively monitors the work queues</li>
	<li>Perform operational tasks to resolve all incidents / requests in a timely manner and within agreed SLA</li>
	<li>Update tickets with resolution tasks performed</li>
	<li>Identify, Investigate, analyse issues and errors prior to or when they occur and log all such incidents in a timely manner. Capture all required and relevant information for immediate resolution</li>
	<li>Provide second level support to all incidents, requests and identify the root cause of incidents and problems</li>
	<li>Communicate with other teams and clients for extending support</li>
	<li>Execute changes with clear identification of risks and mitigation plans to be captured into the change record</li>
	<li>Follow the shift hand over process highlighting any key tickets to be focussed along with a handover of upcoming critical tasks to be carried out in the next shift</li>
	<li>Escalate all tickets to seek right focus from CoE and other teams, if needed continue the escalations to management</li>
	<li>Work with automation teams for effort optimization and automating routine tasks</li>
	<li>Coach Service Desk and L1 teams for technical and behavioural skills</li>
	<li>Establish monitoring for client infrastructure</li>
	<li>Identify problems and errors before they impact a client’s service</li>
	<li>Lead and manages all initial client escalation for operational issues</li>
	<li>Contribute to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals</li>
	<li>Plan and execute approved maintenance activities</li>
	<li>Audit and analyse incident and request tickets for quality and recommends improvements with updates to knowledge articles.</li>
	<li>Produce trend analysis reports for identifying tasks for automation, leading to reduction in tickets and optimization of effort</li>
</ul>

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