JoyRide is the first and only homegrown superapp in the Philippines that offers a diverse range of ride-hailing and delivery services. With over 10 million app downloads, JoyRide operates 24/7 in different cities, catering to the needs of commuters in Metro Manila, Rizal, Bulacan, Cavite, Laguna, Cebu, and Baguio City, and soon set to expand its services to Pampanga and Ilocos Norte. JoyRide began its journey as a Motorcycle Taxi (MC Taxi) service, challenging the existing ride-hailing monopoly in the country, and has now expanded to offering 4-wheel options like JoyRide Car, JoyRide Taxi Cab, and JoyRide Super Taxi. Guided by its vision of becoming the country's premier mobility company, JoyRide is steadfast in its commitment to continually explore accessible, efficient, and innovative technology-driven mobility solutions that empower and positively impact the various communities it serves.

JoyRide PH

<ul>
	<li>Oversee daily duties of employees to ensure that quality standards are being met and proper procedures are being followed</li>
	<li>Give guidance to employees in handling errors, problems, complaints, and/or disputes</li>
	<li>Performance analyses of employees</li>
	<li>Coordinate work schedules and duty assignments</li>
	<li>Perform orientations and/or schedule training as needed for employees</li>
	<li>Interpret and explain work procedures and policies to staff</li>
	<li>Perform employee evaluations and make recommendations on personnel actions.</li>
	<li>Prepare and manage reports, manuals, correspondence, and other documents using a database or word processing</li>
	<li>Review records and reports relevant to payroll, production, and other workplace activities for monitoring employee activities and evaluating performance</li>
	<li>Work with other supervisors to coordinate workplace activities with other departments, units, or teams</li>
	<li>Implement company or departmental policies, procedures, and quality/service standards</li>
	<li>Maintain records, including inventory, personnel, orders, supplies, and maintenance documentation</li>
</ul>

Attention to Detail

Risk Management

Customer Service

Critical Thinking

Leadership skills

Data Encoding / Data Entry

Computer Literacy / Basic Computer Skills

Operations Supervisor

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

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Messenger 

m.me/acesjobs 

https://www.facebook.com/acesjobs/ 

http://youtube.com/acesjobs 

 
Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

<ul>
	<li>Takes direct responsibility for a team of healthcare agents</li>
	<li>Ensure the team is supported and enabled to perform at high standards and in accordance with the company's policies</li>
	<li>Provide one-on-one mentoring and perform regular appraisal and assessment of each team member</li>
	<li>Involved in the induction of new members and liaise with other team leads regarding performance and learning needs</li>
	<li>Actively contribute to team meetings and take responsibility for the responsibilities that arise from these meetings</li>
</ul>

<ul>
</ul>

USRN Team Lead | US Registered Nurses | Cebu

<ul>
	<li>Handle inbound and make outbound calls or send emails from/to patients, hospitals and healthcare providers</li>
	<li>Adhere to regulatory and company policies at all times</li>
	<li>Review and assessment of primarily complex illness and injury claims</li>
	<li>Identify restrictions and limitations based on physiological, psychological, and social factors to assist claim management staff in their claim handling activities</li>
	<li>Validate the medical necessity of limitations and/or restrictions with clear rationale.</li>
	<li>Discuss medical issues and documents outcomes of discussions.</li>
</ul>

Medical Industry Knowledge

Typing

Communication Skills

USRN | Voice Account Senior Nurse Analyst | Cebu

Ricoh is one of the worlds's leading suppliers of office automation equipment, including copiers, facsimiles machines, data processing systems, and related supplies. Ricoh is also renowned for its state-of-art electronic devices and photographic equipment.

RICOH ( Philippines) Inc.

<ul>
	<li>Identify and pursue sales opportunities within the Software and IT-related industries.</li>
	<li>Develop and maintain strong client relationships to ensure ongoing business.</li>
	<li>Negotiate and close deals to meet and exceed sales targets.</li>
	<li>Provide excellent product knowledge and information to clients.</li>
	<li>Utilize CRM software to manage and track client interactions and sales activities.</li>
	<li>Prepare and deliver engaging presentations using MS Office.</li>
	<li>Collaborate with the sales team to strategize and achieve company goals.</li>
</ul>

Cebu Sales Account Manager

<ul>
	<li>Handle inbound calls from customers regarding travel packages and ticket booking.</li>
	<li>Provide information rates, schedule, reservations, visa requirements, etc.</li>
	<li>Process payments, refunds and rebooking</li>
</ul>

Travel and Hospitality Customer Associates | Cebu

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Accenture in the Philippines

As an Analytics and Modeling Associate, you will be performing the following tasks on a daily:

<ul>
	<li>Delivers end-to-end website support, including page creation, website administration, web analytics, social media monitoring and reporting &amp; automation.</li>
	<li>Responsible in campaign management for organic requests across Accenture requestors.</li>
	<li>Collaborates with CIO and Site Management for any page-related concerns.</li>
	<li>Tests landing pages to determine if Analytics tracking is enabled.</li>
</ul>

Web Developer | Cebu

Security Bank is one of the Philippines’ best-capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE: SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking. 

 We’re recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance. 

 Most recently, we ranked #2 best employer in the Philippines and #54 globally on the prestigious Forbes’ World’s Best Employers 2023 list. 

 At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): “YOU matter.”
Start your BetterBankingcareer with us today. 

 For the complete list of Security Bank's awards, you may visit: https://www.securitybank.com/about-us/awards/

Security Bank

The Role

<ul>
	<li>The Sales Associate position will jump-start your career in ultimately becoming a Business Manager that will bring the organization to greater heights by increasing its customer base and portfolio.</li>
	<li>Graduates of the Sales Associate Training Program will become Junior Assistant Managers after six months.</li>
	<li>This role will work best for you if you are always on the go doing fieldwork while enjoying the opportunity to meet new people. Reap the fruits of your hard work and be enjoy the Bank’s performance-based awards and incentives on top of your basic pay.</li>
</ul>

 

How You Will Contribute

<ul>
	<li>Generate individual and corporate leads through client mapping</li>
	<li>Acquire new clients and maintain the growth of newly solicited accounts</li>
	<li>Assist clients in the selection of products and services suitable to their needs</li>
	<li>Coordinate with branch operations team for effective bank service delivery</li>
</ul>

Branch Sales Associate Cebu

Stradcom Corporation is the IT Company behind the computerization of the Land Transportation Office (LTO) of the Philippine government.

Through the LTO-IT Project, Stradcom established a multi-billion peso IT infrastructure by which the LTO has been serving the 85,000 motor vehicle registrants and driver license applicants who come to its 300 nationwide offices daily.

We are thus looking for talented individuals to join us, whether seasoned professionals seeking a change of pace and direction or new graduates wanting to explore frontiers and pursue a fulfilling career.

Stradcom Corporation

Basic Function

The jobholder contributes to the growth and profitability of Stradcom Corporation by ensuring client relationship through the understanding of the project direction, impending changes and requirements as well as initiates supporting activities for the smooth and timely implementation of interconnectivity projects. He/She assists in the management of the day-to-day operations of the assigned interconnectivity project/s to achieve revenue targets.

Duties and Responsibilities

<ul>
	<li>Ensures that excellent relationship with the client and interconnecting agencies are maintained and enhanced;</li>
	<li>Assists in the timely acceptance and implementation of the new functionalities and/or new projects to generate additional revenues for the Company;</li>
	<li>Ensures that daily production reports of each respective agency are effectively monitored and that daily forecasted revenues are met;</li>
	<li>Assists in ensuring the timely collection of payments from existing projects and other initiatives are met;</li>
	<li>Assists the other Operations Officers in reviewing operating results and recommend appropriate measures;</li>
	<li>Acts as a liaison between concerned departments, key project participants and clients;</li>
	<li>Assists in completing timely project status updates and reports to management, clients, and third-party contractors;</li>
	<li>Monitors the day-to-day operations of the assigned projects to ensure that the highest level of client satisfaction is met at all times;</li>
	<li>Assists in the preparation of revenue forecast, budget, plans, strategies, and requirements needed for assigned interconnectivity projects;</li>
	<li>Generates and prepares reports required by the department and/or FVP for the Operations Department ;</li>
	<li>Attends and participates in regular meetings, conferences, and other pertinent events; and,</li>
	<li>Performs other job-related tasks that may be assigned by his/her superiors from time to time.</li>
</ul>

Operations Officer | Region 7 | IT Sales and Marketing

<ul>
	<li>Provide client support and technical issue resolution via email or phone</li>
	<li>Creates (opens/stalls/closes) and resolves tickets on customers’ technical issues, concerns, and general inquiries; ensures that every customer interaction is properly documented</li>
	<li>Handles Customers’ concerns and queries regarding any Support-related product FAB’s (features, advantages, and benefits)</li>
</ul>

Technical Support Representative | Cebu

About the Role: As a Service Desk Associate, you will be performing the following tasks on a daily:

<ul>
	<li>Primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.</li>
</ul>

Technical Support Rep | Cebu Site

All NCLEX review, exam fees and license activation to be shouldered by the sponsoring company while candidate receives full salary of a PHRN. Salary will upgrade to USRN upon passing of NCLEX. 

Terms:

<ul>
	<li>Free 3-month NCLEX review - fully shouldered by the company</li>
	<li>Free NCLEX exam - fully shouldered by the company</li>
	<li>Free activation and renewal of USRN license - to be shouldered by the company</li>
	<li>Salary during review: P18,000 - P25,000 per month during the NCLEX review period and exam</li>
	<li>Automatic upgrade to USRN Utilization Review position wth salary of P35,000 to P45,000 per month (plus incentives and benefits) after passing NCLEX</li>
	<li> For USRN Upskilling</li>
</ul>

Duties and Responsibilities:

<ul>
	<li>Coordinates with healthcare providers on patient admission and utilization of medical benefits</li>
	<li>Receives inbound calls from patients inquiring about healthcare coverage and medical claims</li>
	<li>Gather patient clinical information from specialists and healthcare providers in evaluating medical benefit utilization of patient</li>
</ul>

Nurse Analyst | Cebu

<ul>
	<li>Provide booking and reservation services to corporate clients/customers.</li>
	<li>Use a booking system to secure ticket reservations, reschedule flights, process refunds and collect payments.</li>
	<li>Send confirmation of travel arrangements and tickets to clients.</li>
	<li>Strive to proivde excellent customer service at all times.</li>
</ul>

Salary Package:

<ul>
	<li>Basic Salary and Allowance 26,000</li>
	<li>Performance Incentives and bonuses</li>
	<li>HMO benefits</li>
	<li>Full salary during training</li>
</ul>

Corporate Travel Customer Service Associates | Cebu

INQUIRER.net is the official news website and member of the Inquirer Group of Companies that includes the Philippine Daily Inquirer, Hinge Inquirer Publications, Cebu Daily News, Inquirer LIBRE, Bandera, INQUIRER.net, Megamobile Inquirer, Print Town, DZIQ 990AM Radyo Inquirer and DAG.
 
It features 24/7 breaking news, the latest on local and international issues and events, and compelling commentaries on Politics, Entertainment, Sports, Lifestyle, Business, and Technology. It also features Global Nation for OFWs who want to know more about the latest from the Philippines.
 
INQUIRER.net offers multimedia features, easy channel navigation, strong social media presence and numerous engagement platforms that allow the readers to experience and be part of the news no matter where they are.

Inquirer Interactive Inc.

<ul>
	<li>Lead the content strategy directions of Cebu Daily News Digital-based Brandroom, Marketing, and Sales for all projects, paid and internal.</li>
	<li>Work closely with the Sales and Marketing Team to ensure smooth and timely production of all projects. Ensure timely delivery of all paid and internal marketing and branding projects with the goal of client and partner satisfaction.</li>
	<li>Ensure that every content strategy implemented on campaigns and projects produced by BrandRoom succeeds in quantitative and qualitative metrics, measured through apt tools used internally by Inquirer Interactive Inc.</li>
	<li>Ensure strict quality control for all Brandroom-led content and concepts with the guidance of the CDND Digital Advertising Officer.</li>
	<li>Accountable for the pageviews targets of assigned projects and platforms and recommend strategies to meet agreed targets.</li>
	<li>Work with Sales Team to develop content-for-revenue projects, and develop (pitch decks) creative content advertising concepts for production and implementation as advertisers or management required.</li>
	<li>Objective assignment of roles and tasks to content creators and freelancers</li>
	<li>Coordination with Inquirer Interactive Inc. Brandroom / Marketing Team for client executions and requests, such as boosting</li>
	<li>Responsible for the day-to-day administrative management of content creators and freelance pool (management of schedules, workloads, requirements, training, etc.)</li>
	<li>Assume confidentiality in all projects and dealings.</li>
	<li>Perform other related tasks that may be assigned.</li>
</ul>

Content Writing

Organizing and Planning

Sales and Marketing Knowledge

Brand Management

Advertising Design

Content Marketing

Content Strategist | Cebu

Ready to become part of the dynamic Accenture team? We’re seeking candidates with the right skills and experience for this role. Think you match the profile? Reach out to us, we'd love to hear from you!

About Accenture 
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 733,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy &amp; Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www. accenture. com.

 

What you’ll do:

A. Application Development

<ul>
	<li>Program, design and maintain software applications</li>
	<li>Support analysis, implementation of technology solutions based on client requirements</li>
	<li>Identify and solve system issues</li>
</ul>

B. Functional Development

<ul>
	<li>Develop new features or products for a particular area of our platform, working alongside the Development Team</li>
	<li>Maintain and enhance current features and functionalities, and monitor and control the system</li>
	<li>Configure business processes based on defined business requirements</li>
</ul>

C. Analytics

<ul>
	<li>Turn information into action through Analytics-based solutions</li>
	<li>Develop quantitative and qualitative business insights using analytical tools and techniques</li>
	<li>Integrate systems and data quickly and effectively</li>
</ul>

D. Software Tester

<ul>
	<li>Construct and execute test scripts</li>
	<li>Document and report system errors and gaps identified during testing phase</li>
	<li>Drive recommendations that contribute to the improvement of the program</li>
</ul>

E. Application / Modern Support

<ul>
	<li>Support end-users through calls</li>
	<li>Provide end-to-end support for incidents and client requests from problem diagnosis up to resolution</li>
	<li>Document and report gaps or issues identified during the operation</li>
	<li>Drive recommendations that contribute to the improvement of the program</li>
	<li>Build relationships to create, reinforce, motivate and guide customers and partners</li>
</ul>

F. IT Operations Associate

<ul>
	<li>Administer and maintain clients’ IT systems infrastructure, deal with servers, databases, network, and Cloud</li>
	<li>Develop and maintain knowledge of tools and service management procedures necessary to run IT operations</li>
	<li>Support incident identification, prioritization, and resolution activities</li>
	<li>Participate in automation and other continuous improvement initiatives</li>
</ul>

Entry Level: IT Associate | Cebu

1. Schedules and implements Cebu Daily News Digital advertising campaigns by uploading all marketing/partner content (social media and website) as stated in signed contracts.

2. Ensures that all client campaigns are executed on time.

3. Maintains client advertising deliverable logs and ensures all advertising execution links are saved for easy tracking.

4. Delivery of post-campaign reporting. 
 
5. Update sales decks and info kits monthly for advertising clients.

6. Develops Cebu Daily News Digital in-house brand campaigns and brand content for revenue purposes and is accountable for the brand/marketing push of Cebu Daily News Digital assets, and platforms by way of marketing campaigns.

7. Works on all Cebu-based marketing partnership projects:

<ul>
	<li>Seek out relevant partnerships.</li>
	<li>Create and evaluate partnership proposals.</li>
	<li>Contract management for all marketing partnerships.</li>
	<li>Facilitate follow-through of all partnership deliverables.</li>
	<li>Put measures to safeguard and put Inquirer Interactive Inc. and Cebu Daily News Digital brand identities in place for partner sites and advertisers.</li>
	<li>End-to-end delivery of projects for partnership contracts.</li>
</ul>

8. Competitive monitoring for the sales and marketing team.

9. Works on talent management for Cebu Daily News Digital.

10. Accountable for the regular audience/advertiser/readership promotion of Cebu Daily News Digital.

11. Performs other related tasks that may be assigned.

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