Training & Operations Specialist
zennya Health
- Makati, PhilippinesMakati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- 20.000,00 PHP - 23.000,00 PHP / monthPHP200002300020000MONTH
- Toàn thời gianFULL_TIME
Đã hết hạn a year ago
2023-01-29T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Handle recruitment and training questions in support chat and onsite.
- Audit training schedules for trainees and trainers.
- Monitor performance and customer reviews. Assign training, penalties, bonuses, and performance reviews as needed.
- Schedule impromptu training sessions.
- Keep records of employee interactions and performance review outcomes.
- Send reminders for interviews and training.
- Open and maintain employee accounts by recording account information.
- Track and record assets, bonuses, and payouts to providers.
- Write how-to documents for operations processes.
- Resolve service & training problems by clarifying the provider’s complaint.
- Solve complex problems and contact supervisor immediately for problems unable to solve.
- Log system errors and recommend improvements to the system.
- Assist in other operations tasks as needed.
Trình độ tối thiểu
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Prefer at least 1 year of experience with operations
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Background in training or massage therapy is an advantage
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Ability to multi-task, prioritize and manage time effectively
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Good problem-solving skills and focused on quality
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Good knowledge of operating systems and relevant hardware or software
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Good command of the English language
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Willing to report on-site and be assigned in Day, Mid, or Closing shift
Kỹ năng cần thiết
- Organizing and Planning
- Training Facilitation
- Customer Service
- Time Management
- Problem Solving
- Computer Literacy / Basic Computer Skills
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Administration and Coordination
- Yêu cầu học vấn
- Đã tốt nghiệp THPT
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Makati, Metro Manila, Philippines
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Về zennya Health
WHO WE ARE
Zennya is disrupting healthcare as one of the fastest-growing startups in the Philippines. We are creating a mobile app-driven virtual hospital infrastructure to deliver next generation healthcare at home. We are here to institute and innovate the health industry, not only in the Philippines but regionally in South East Asia. We are led by a Silicon Valley veteran, backed by the top VCs and private investors in the Philippines, and partnered with many of the best local institutions in healthcare.
We are looking for passionate, out-of-the-box thinkers, innovators, and challengers who aren’t willing to accept the status quo, and are ready to help us fight to make impact in a system that affects the welfare and wellbeing of millions of people. You would be joining a team of some of the most talented and driven individuals in the country. You will be using some of the best productivity and development tools in the industry, in a fast pace output-driven environment.