Flagship Support Associate
ZEN Rooms
- Makati, Philippines, , Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 6 years ago
2018-01-26T16:00:00+00:00Miêu Tả Về Công Việc
• Being responsible for delighting clients (hotel owners/managers) in providing real-time data imports to clients’ online platforms (PMS)
• Troubleshooting/ order tracking as per clients’ requests
• Managing inbound and outbound WhatsApp / email correspondence with clients
• Identifying new opportunities for improving the way the job is performed and in the way the customer and team are served
• Delivering best client experience
Trình độ tối thiểu
• Experience in handling direct customer service support is a plus.
• Pro-active and self-driven students and graduates with hands-on can-do attitude.
• Excellent written and spoken English and (optional) Tagalog/ Bahasa Indonesia
• Outstanding communication skills.
• High attention to detail.
• Willingness to learn.
• Able to change procedures to fit an ever-evolving operation process.
• Good computer skills to deal with a number of online applications, websites, and in-house IT systems
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Makati, Metro Manila, Philippines
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 3 vị trí tuyển dụng mới
- Trang web
- https://zen-hs.com
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