Hotel Reservations Specialist (CSR)
ZEN Rooms
- Makati, PhilippinesMakati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- 18.000,00 PHP - 23.000,00 PHP / monthPHP180002300018000MONTH
- Toàn thời gianFULL_TIME
Đã hết hạn 4 years ago
2020-08-09T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Manage inbound and outbound telephone calls, emails, and/or chats (60% - international customers/partners, 40% - Filipino Customers)
- Attend and resolve customer / partners inquiries
- Identify new methods to improve the service to the customers and the team
- Coordinate with Regional Corporate Sales and Account Management team
Trình độ tối thiểu
- Completed at least 2 years College/ University degree
- Minimum 1 year CSR experience in a BPO Industry
- Preferably with hotel reservation experience
- Excellent communication skills (written and oral)
- Pro-active and self-driven
- Excellent problem solving skills
- Can work under pressure with minimum supervisor
- Fresh graduates with good communication skills are welcome to apply
- Must be willing to work in Makati area
- Must be willing to work on shifting schedules
Đặc quyền và lợi ích
Medical / Health Insurance
Paid Sick Leave
Employee Discounts
Performance Bonus
Paid Holidays
Paid Vacation Leave
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Makati, Metro Manila, Philippines
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://zen-hs.com
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Về ZEN Rooms
Join us to build the tech future of travel!
ZEN is a travel technology group for Southeast Asian hoteliers. We provide state-of-the-art technology solutions to help our clients grow revenue, automate operations and deliver excellent guest experience. Our portfolio consists of top SaaS products and services: AI-driven Revenue Management system, Asia’s #1 property management systems, local B2B and B2C distribution platform, and growth-driven marketing solutions.
The pandemic has accelerated the growth of internet economy, however innovation in hospitality tech has been lagging behind for years. We are on a mission to close that gap and revolutionize travel and hospitality in Asia. Currently, thousands of hoteliers and travelers trust us and our products. Together with over 200 colleagues from 10+ countries, we are on the path to be the #1 hospitality group in Southeast Asia by the end of the year!
We are proudly backed by leading investors, including the #1 Korean travel group Yanolja (itself backed by Booking Holdings) as well as Rocket Internet (behind multi-billion dollar startups such as Lazada, FoodPanda).
Are you ready to build the future of hospitality in Asia?