Account Coordinator  

Being an Account Coordinator gives you the best opportunity to learn about and make a real impact on the Ad Tech space from the ground level, working alongside some true industry leaders. The AC is valuable to agency account managers, being responsible for the tactical aspects of campaign management, from campaign preparation to monitoring campaign performance post-launch. The ideal AC candidate is organized and able to multi-task, provides outstanding customer service, and learns new tools and technologies quickly.

You will be trained on...

• The digital advertising industry
• Digital media planning
• Management and QA of display creatives
• Ad trafficking
• Campaign reporting and analysis
  

Responsibilities:

• Support the client’s account management team in all daily activities, including client requests/campaign management, campaign reporting/analysis, creative builds, etc.
• Collaborate with the client’s Account Manager in all day-to-day client communication and campaign management
• Monitor campaign delivery and manage daily/weekly status checks on all live campaigns
• Generate detailed campaign reporting for clients and senior team members, including post campaign wrap up reports
• Investigate discrepancy requests with the client/publishers
• Perform diligent and detail-oriented QA for most if not all customer deliverables

Desired Skills & Experience:

Job seekers from BPOs and other industries with at least 2 years’ prior experience are encouraged to apply. Familiarity with digital advertising is not a requirement, but the ability to communicate well in English is.

• Strong written and verbal English
• Data management and analysis with MS Excel and knowledge of other MS Office applications
• At least 2 years’ experience in customer support/client services
• Project or team management experience a plus
• Has great attention to detail, independent, and highly analytical
• Willing to work on any shift