Developer SME | Work from Home
Wide-out Workforces Inc.
- Makati, Philippines15th, Unit 2802 28th Floor Pacific Star Building, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
Job Description
The goal of the Subject Matter Expert (SME) is to empower every member of the team to succeed in the role they are assigned by forging and paving the right path towards excellence. They are tasked to define and enact the standards the company must abide by.
Primary Responsibilities
- Onboard, train, assess, and upskill team members.
- Define and document all processes, and address quality concerns at each step.
- Respond to technical alerts and escalations.
- Deliver projects that require expertise levels.
Additional Responsibilities
- Screen applicants to gauge competency and potential.
- Test trainees by creating goalposts and successive knowledge checks.
- Create training materials and implement training plans.
- Deliver effective coaching and performance improvement.
- Make sure all knowledge is centralized and easily accessible.
- Analyze processes and apply optimizations and improvements.
- Align all knowledge to all team members to follow through on successes and prevent failures.
- Be a role model of the company’s core values: agility, quality, and accountability.
Trình độ tối thiểu
Qualifications
- At least 2 years of experience in digital publishing and/or rich media advertising
- At least 2 years of experience in a management, supervisory, or training capacity
- Expert-level proficiency in HTML5, CSS, and JavaScript
- Knowledge in working and building creatives with Celtra and Google/DoubleClick Studio
- Knowledge in Adobe Photoshop and Adobe Illustrator at least be at an intermediate level
- Highly proficient in a quality assurance capacity
- Knowledge of constructs and execution of training curriculum
- Knowledge in advertising operations is an advantage
- Knowledge in video editing would also be a plus
Desired Skills & Attributes
- Analytical mind, detail-oriented, and problem-solving aptitude
- Collaborative and team-oriented
- Excellent command of English, both in verbal and written forms
- Proficiency with Google Suite (Docs, Sheets, Slides)
- Able to map and document processes, and create flowcharts
- Amenable to work in the night shift
- Amenable to work during holidays and to render overtime when needed
- BPO background is a plus but not required
Đặc quyền và lợi ích
- Paid Vacation Leave
- Work from Home
- Medical, Prescription, Dental, or Vision Plans
Kỹ năng cần thiết
- HTML
- Adobe Photoshop
- Adobe Illustrator
- JavaScript
- CSS
Tóm tắt công việc
- Trình Độ Công Việc
- Trình độ nhân viên cấp trung bình / cấp quản lý
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Unit 2802 28th Floor Pacific Star Building
- Ngành nghề
- Software Consultancy and Supply
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://www.aqa.work/
Về Wide-out Workforces Inc.
Since 2005, WIDEOUT AQA has been the human side of the technology powering MarTech.
We’ve designed bespoke programs for enterprise companies such as GOOGLE, VSP + ZETA Global; supercharging their marketing teams + partners by plugging into our existing infrastructure + leveraging our distributed teams.
Our core services include Creative Development, Ad Operations, Ad Production + Video Editing.
Schedule a call with one of our Solution Consultants to see how we can help you today