Customer Service Representative (CSR)
VXI Global Holdings B.V.
- Quezon, Philippines3/F Waltermart, Muñoz, Quezon City, Metro Manila, PhilippinesQuezonMetro ManilaPhilippinesPhilippines
- 17.000,00 PHP - 22.000,00 PHP / monthPHP170002200017000MONTH
- Toàn thời gianFULL_TIME
Miêu Tả Về Công Việc
Qualifications:
• Finished any 4-year course.
• Displays Integrity, Driven and Motivated.
• Communicates effectively and efficiently
• Easily able comprehend concepts
• Is service-oriented
• Provides solutions
• Can adapt to change quickly
• Can sell self/company/product
• Must have strong communication skills
• Must possess the ability to adapt to all people of all levels
• Applicants must be willing to work on shifting schedules, graveyard shifts, and holidays.
• Must be willing to work in Muñoz, Quezon City
Responsibilities:
• The Call Center Support Specialist handles requests that facilitate the money transfer process.
• Support Specialists are required to meet a high level of service excellence in responding to the customer’s request in both English and a second language
• Resolves additional requests from internal departments on a as needs basis once approved by their managing team leader or the Operations Manager.
• Aids the Team Leader with call center projects from time to time.
• Resolve customer inquiries and promote money transfer services.
• Provide first-level support for customer complaints.
• Document and escalate issues to the relevant department/s.
• Other duties as directed by the team leader or Operations Manager
Walk-ins are highly encouraged!
Candidates are welcome for a walk-in interview at SM Cyber2, Jupiter and Zodiac Sts. cor. Buendia Ave., Makati, 1226 Metro Manila
From: 8:00 A.M - 10:00 P.M
Bring with you:
- Updated Resume
- Kalibrr Code/ Kalibrr 1304-SSS-00111 (Written or typed on Resume)
Trình độ tối thiểu
Kỹ năng cần thiết
- Business Correspondence
- Persuasion and Negotiation
- Problem Sensitivity
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- 3/F Waltermart, Muñoz, Quezon City, Metro Manila, Philippines
- Ngành nghề
- Business Process Outsourcing / Information Technology Outsourcing
- Trang web
- https://www.vxi.com