Senior Support Engineer
Verint
- Central Jakarta, Indonesia26, Menara Batavia, lt. 26, jl.K.H Mas mansyur Kav 126, Central Jakarta, DKI Jakarta, IndonesiaCentral JakartaDKI JakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
Principal Duties and Essential Responsibilities:
- To provide first class support across the whole customer base
- To maintain and support client production systems;
- To manage the daily operations of our network and infrastructure, including backups, maintenance, monitoring, and tuning.
- To develop server monitoring script.
- To perform technical root cause analysis of production problems.
- To maintain internal and external relationships, and communicate directly with customers.
Trình độ tối thiểu
Minimum Requirements:
- BSc in Computer Science, Information Technology or related field or equivalent education and work experience.
- 2+ years of experience in Application Support
- 2+ years of experience in hosting and/or production data center operations
- 2+ years of experience in working with MS SQL Server and Oracle database.
- 2+ years of experience in maintain proactive monitoring tools.
- Preferably having knowledge of enterprise Java development.
- Preferably have ability to develop server monitoring script
- Strong ability problem solving skills.
- Ability to explain technical specifications to business users in non-technical terms.
- Strong attention to detail; excellent troubleshooting skills.
- Good time management skills; strong ability to self-manage; sense of teamwork.
- Must possess strong interpersonal skills as well as excellent written and verbal skills.
- Willingness to travel both locally and internationally.
Đặc quyền và lợi ích
- Free Lunch or Snacks
- Gym Membership
- Life Insurance
- Medical / Health Insurance
- Paid Sick Leave
- Performance Bonus
- Paid Holidays
- Transportation Allowances
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Kỹ năng cần thiết
- Java
- JavaScript
- Linux Server
- JIRA
- Incident Management
- Linux
- Database System Administration (DBA)
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Often
- Địa chỉ văn phòng
- Menara Batavia, lt. 26, jl.K.H Mas mansyur Kav 126, Central Jakarta, DKI Jakarta, Indonesia
- Ngành nghề
- Computer Software / Engineering
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.verint.com/
Về Verint
Verint® is a global leader in Actionable Intelligence solutions with a focus on customer engagement optimization, security intelligence, and fraud, risk and compliance. Our core product focused on CRM Customer Engagement Management, and Workforce Optimization Application.
Today, over 10,000 organizations in more than 180 countries, including over 80 percent of the Fortune 100 companies and government agencies worldwide, use Verint Actionable Intelligence solutions to power their customer engagement and cyber intelligence operations.
Our portfolio of Actionable Intelligence Solutions turns structured and unstructured information into insights by leveraging machine learning technology and advanced analytics.
Verint offer Competitive Compensation & Benefit, Limited Flexible Working Hour, and the opportunity for you to be exposed to international experience both onsite and offshore such as Dublins, Glasgow, Santa Clara & Redford California, Singapore, Hongkong, Belfast, Sydney, Tokyo, etc.