Spanish Bilingual CSR | Healthcare
Vector Outsourcing Solutions Phils., Inc.
- Mandaluyong, Philippines8th Floor Unit 804, 530, Shaw Blvd, Wack-Wack Greenhills, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- 45.000,00 PHP - 60.000,00 PHP / monthPHP450006000045000MONTH
- Hợp ĐồngCONTRACTOR
Đã hết hạn 10 months ago
2023-06-18T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Responding to inbound calls and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification.
- Responding to Emails and Managing Voicemail and providing administrative support that includes data entry, record management, and time-keeping.
- Obtaining medical history by navigating through different Electronic Medical Records systems.
- Establishing a professional relationship with medical professionals and patients by acting as a primary liaison between patients and providers.
- Strictly adhering and complying with the HIPAA policy
- Perform appropriate duties and tasks as assigned.
Trình độ tối thiểu
- Graduate of Bachelor of Science in Nursing or any medical course (preferably, but not required)
- Consultancy basis – minimum of 6 months consultancy contract
- Must have excellent English communication skills, both written and oral.
- Willingness to Complete all required training provided by the Company
- Ability & Commitment to strictly follow protocols provided for Patient Education & Counseling
- Ability to Communicate with Compassion, Empathy, Tact and Cultural Sensitivity w/ patients and their families.
- Excellent Organizational Skills & Priority Setting
- Ability to Work Independently and as a Team Member within provided guidelines
- Able to Work From Home, must have reliable internet connection.
Đặc quyền và lợi ích
Work from Home
Khác
- Equipment/ company computer
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- 530, Shaw Blvd, Wack-Wack Greenhills
- Ngành nghề
- Business Process Outsourcing
- Vị trí đang tuyển
- 5 vị trí tuyển dụng mới
- Trang web
- https://vectoroutsourcingbpo.com/
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Về Vector Outsourcing Solutions Phils., Inc.
We are fast growing US based healthcare BPO supporting medical groups, dental groups, diagnostic laboratories, urgent care centers and other ancillary health care providers. Join us now and become one of our leaders as we continue to grow.
Vision:
To improve healthcare delivery by placing the needs of both providers and patients at the forefront and delivering exceptional customer service
Mission:
To provide world class customer service, that drives efficiency and progress within the healthcare system, by working together in a culture of continuous improvement and innovation
Values:
Transparency
Honesty
Accountability
Trust
Responsibility
Efficiency
Adaptability
Innovation
Respect