Customer Care Associate | Hotline
United Coconut Planter Life Assurance Corporation (COCOLIFE)
- Makati, Philippines5, 108 V.A. Rufino Street, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 6 years ago
2018-06-18T12:15:41.312330+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
Responsible for prompt, accurate and effective handling of healthcare-related telephone inquiries and concerns.
- Receives, attends to, and records telephone inquiries, concerns, and feedbacks; elevates complex complaints from clients to immediate superior.
- Coordinates with Liaison officers and backroom staff in order to effectively address client concerns.
- Issues Letter of Authority/control number for hospital admissions and releases diagnostic control numbers for approved diagnostic procedures.
- Pouches outpatient form to all providers.
- Approves in and outpatient availment within the limit specified in the Schedule of Benefits.
Trình độ tối thiểu
- 4-year graduate from a medical allied course
- Excellent problem-solving skills
- Excellent listening and verbal communication skills
- Knowledgeable in Basic Computer Applications
- Service orientation skills
Đặc quyền và lợi ích
Paid Vacation Leave
Paid Holidays
Paid Sick Leave
Paid Bereavement/Family Leave
Maternity & Paternity Leave
Retirement Benefit Plans
Life Insurance
Medical, Prescription, Dental, or Vision Plans
Medical / Health Insurance
Performance Bonus
Khác
- 15th Month Pay Guaranteed
- Annual Merit Increase
- Separation Benefit
- Wellness Activities (e.g. company outing, Basketball and Volleyball competitions, etc.)
- Social Responsibility Initiatives (e.g. Adopt a school, Gawad Kalinga events, etc. )
- Housing Loan
- Computer Loan
- Financial Assistance Loan
Kỹ năng cần thiết
- Persuasion and Negotiation
- Customer Service
- Communication Skills
Khóa học ưa thích
- Nursing
- Pharmacy
- Medical Technology
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Health and Medical
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- 5, 108 V.A. Rufino Street , Makati, Metro Manila, Philippines
- Ngành nghề
- Insurance, Healthcare and Investment
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.cocolife.com
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Về United Coconut Planter Life Assurance Corporation (COCOLIFE)
COCOLIFE, the biggest Filipino-owned stock life insurance company, and the first ISO-certified Filipino life insurance company, is a prominent market leader in the industry. COCOLIFE offers a complete array of life insurance, non-life insurance, healthcare, and mutual fund products through its various business units and subsidiaries in the non-life business (Cocogen), pre-need (Cocoplans) and mutual funds (Cocolife Asset Management Co., Inc.). Cocolife boasts of over four decades of experience and expertise with more than 1,500 highly-trained agents, account executives, and field managers and a steadily expanding network of fully-computerized area and branch offices nationwide.