Client Resolutions Assistant
United Coconut Planter Life Assurance Corporation (COCOLIFE)
- Makati, PhilippinesCocolife Building, 6807 Ayala Avenue, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- Responsible in delivering optimum customer service to all policyholders and stakeholders
- Addressing their inquiries, requests and providing resolution on the client’s complaints.
- Also, to contributing business conservation efforts of the group.
- Responsible for giving ideas for planning, organizing, directing, coordinating and controlling the activities of Client Resolutions Unit with the supervision of Client Resolutions Specialist and Head:
Trình độ tối thiểu
- Any related experience in client servicing
- Excellent communication, both written and oral
- Proficient in computer skill
- Great active listening skill with empathetic attitude
- Knowledge in customer service practices and principles
- Exceptional interpersonal and rapport building skills
- Flexible and team player
- Willing to work during weekends and shifting schedule
Đặc quyền và lợi ích
- Retirement Benefit Plans
- Medical / Health Insurance
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Life Insurance
- Paid Vacation Leave
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Kỹ năng cần thiết
- Persuasion and Negotiation
- Conflict Resolution
- Customer Service
- Communication Skills
Khóa học ưa thích
- Business Administration
- Business Administration [Business Management]
- Marketing Management
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Cocolife Building, 6807 Ayala Avenue
- Ngành nghề
- Insurance, Healthcare and Investment
- Vị trí đang tuyển
- 5 vị trí tuyển dụng mới
- Trang web
- http://www.cocolife.com
Về United Coconut Planter Life Assurance Corporation (COCOLIFE)
COCOLIFE, the biggest Filipino-owned stock life insurance company, and the first ISO-certified Filipino life insurance company, is a prominent market leader in the industry. COCOLIFE offers a complete array of life insurance, non-life insurance, healthcare, and mutual fund products through its various business units and subsidiaries in the non-life business (Cocogen), pre-need (Cocoplans) and mutual funds (Cocolife Asset Management Co., Inc.). Cocolife boasts of over four decades of experience and expertise with more than 1,500 highly-trained agents, account executives, and field managers and a steadily expanding network of fully-computerized area and branch offices nationwide.