Technology Engineer | Net Infra
Trends Group, Inc.
- Makati, Philippines23rd Floor, 105 H.V. Dela Costa , Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Miêu Tả Về Công Việc
Purpose
Responsible for tailoring communications to address business needs of potential clients as part of the pre-sales or post-sales process. He/she reports directly to the section head and works closely with sales and support teams.
Technology Engineers are responsible for designing, implementing, monitoring and managing the local and wide area networks of an organization. The role can include designing system configurations, documenting and managing the installation of a new network, maintaining and upgrading existing systems as necessary. Systems engineers deal with both hardware and software.
Duties and Responsibilities
- Responsible for Pre-sales and/or Post-sales activities
- Involved in Project Implementation of Network and Security products
- Provide consultation and phone/email/onsite technical support in ensuring customer satisfaction
- Work closely, coordinate and update plan of activities with TL/TM, Project Manager, and SDM if working for project implementation and key accounts respectively
- Use essential job tools and applications diligently
- Properly update and close all assigned service desk cases as fast, timely and efficiently as possible.
- Acquire training and certifications related to products assigned
- Attend to client meetings and conduct Proof of Concept (POC) to clients
- Creates reports, implementation/support documentations, network design and Bill of Materials
- Ensures availability and in standby 24x7 for maintenance and incident support calls. Willing to be assigned on a shifting schedule - working from home or onsite
- Share knowledge and skills, provide technical guidance on other engineers
- Develop to be an SME on assigned Network and Security products
- May also be assigned as an onsite engineer for certain clients as necessary
Trình độ tối thiểu
A. Minimum Education
- A graduate of any 4-year IT related courses:
- BS in Electronics Engineering
- BS in Electronics and Communications Engineering
- BS in Information Technology
- BS in Computer Engineering
- BS in Computer Science
- BS in Information System
B. Minimum Experience/Training
-
Experience with Network or any technical/IT related field is preferred
-
With at least a year or 2 of related experience is preferred
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Địa chỉ văn phòng
- 105 H.V. Dela Costa, Makati, Metro Manila, Philippines
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 4 vị trí tuyển dụng mới
- Trang web
- http://www.trends.com.ph