Account Manager | IT Solutions  

I. Job Descriptions

• The account manager role is to ensure that client needs are understood and satisfied. They build and manage client relationships, collect information, and ensure that company offerings meet the individual needs of clients.

II. Duties and Responsibilities

• The account manager should be able to do the following:
• Develop strong relationship with customers.
• Connect with business executives and stakeholders.
• Communicate with clients to understand their needs and collaborate with internal departments to facilitate client need fulfillment.
• Create healthy sales pipeline
• Manage and acquire new accounts, prospects and business opportunities
• Prepare weekly sales report and funnel
• Keep accurate records pertaining to the accounts.
• Maintain updated knowledge of company products and services.

III . Qualifications

a. Minimum Education

• Bachelor’s degree in engineering, sales, communications, or related field.

b. Minimum Experience/Training

• With at least 1 year sales experience handling IT products and solutions and covering the BPO industry

c. Competency

• Good verbal and written communication skills.
• Ability to build rapport and collaborate with others within the company and externally.
• With good working knowledge in Word, Excel and PowerPoint