Systems Engineer
Trends Group, Inc.
- Makati, Philippines23rd Floor, 105 H.V. Dela Costa , Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 3 months ago
2024-02-03T06:36:42.183017+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Handle after sales onsite & offsite support for Alcatel-Lucent, Avaya, Verint recordings, Polycom Videoconferencing, GSM Gateways and Nice products.
- Support & Implementation for Voice Software upgrades & migrations.
- Provide consultation and phone/email/onsite technical support in ensuring customer satisfaction.
- Work closely, coordinate and update plan of activities with Team Manager & Team Leader
- Update and close all assigned service desk cases diligently
- Acquire training and certifications related to product assigned.
- Create reports and documentation.
- Participate in standby 24x7 for maintenance support calls
- Share knowledge and skills and provide technical guidance on other engineers.
- Perform all other duties and tasks as assigned by the Lead, Manager or Head
Trình độ tối thiểu
- A graduate of Electronics & Communication, Information Technology, or any related courses
- Completed and passed the Cadetship Training Program
- Must be willing to work in a shifting schedule
- Must be willing to be trained
- Ability to diagnose and troubleshoot basic technical issues
- With problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- 105 H.V. Dela Costa, Makati, Metro Manila, Philippines
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.trends.com.ph
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Về Trends Group, Inc.
The milestones achieved by our first company, Trends, is a testament to how impactful and well-received our humble beginnings have been. Now, we have multiple subsidiaries that operate independently of each other, with distinct business objectives and operational structure. When we are blessed with success, it is our duty to walk in wisdom and plan our course for making the best of it. Empowered by a strong vision, we are now ready to put in the work that comes with positioning our conglomerate to enter the world’s biggest economies. From generating growth in the ICT industry, we are now pursuing to nurture leading and global businesses.
The time has come to explore the possibilities in ICT and beyond.
Equipped with a vision and the right values, we are expanding and reaching new heights as a powerful, nurturing, and timeless conglomerate. We are moving towards a more promising future to cultivate opportunities and provide a customer experience like no other. Trends Group Inc. promises to give our partners the satisfaction they deserve and elevate itself to create and grow leading and global businesses.