L3 Senior Network Engineer
Transcosmos Information Systems Inc.
- Taguig, PhilippinesCommerce & Industry Plaza, 1030 Campus Avenue, Taguig, 1634 Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Miêu Tả Về Công Việc
Overview
To provide advanced to expert support for the network infrastructure within one of Merlin’s Infrastructure support teams and support a global organization. The team members will be expected to join project teams for optimization of the infrastructure and operations i.e. deployment and usage of new tool and process introduction, as well as software tool upgrades.
Summary
- Assist in Networking projects.
- Define Networking requirements.
- Plan Networking migrations.
- Provide advanced to expert troubleshooting of CISCO devices related issues including switches and routers.
- Support legacy networking devices.
- Support and configure network monitoring software.
- Provide feedback and help in the testing of new technical design ensuring the design is maintainable and extendable.
- Be responsible for software/firmware upgrades of the network devices.
- Maintain good health and backup.
- Ensure availability of network infrastructures.
- Serve as main point of contact for network activities of Infrastructure Team.
- Perform proactive WAN/LAN monitoring.
- Resolve all issues at HW and OS level.
- Classify and escalate other issues to other senior team members on-site or refer to on-call.
- Keep incident management SOPs, WIs, and other documentation up-to-date.
- Manage network documents such as network diagrams, server layout, and network configuration details.
- Perform vendor management activities such coordination with ISP, Telecoms, and other third party providers.
- Be the last line of defense before vendor escalations.
- Update incident tickets.
- Join team meetings.
- Participate and/or lead projects on infrastructure support activities (i.e. tools deployment, tool upgrades).
- Collaborate with the team and participates during knowledge transfer activities.
Trình độ tối thiểu
- Knowledgeable or skilled in:
- Riverbed Administration
- Solarwinds Administration
- Network Monitoring tools management/Network traffic/Packet level analysis
- WireShark/Netmon Analysis
- Preferably with experience in the following:
- Remote management
- LINUX and UNIX
- HP ProLiant hardware
- Dell hardware
- Nagios Administration
- Zscaler Administration
- Unified Threat Management Appliance experience.
- IT industry certifications is an advantage such as CCNA, CCNP, CCIE, etc.
- Excellent understanding of TCP/IP based networks.
- Excellent interpersonal, teamwork, and leadership skills.
- Strong communication skills, customer-oriented personality
- Able to multitask and change according to demand.
- Willingness to work early and late shifts from Monday to Friday including bank holidays, and also provide on-call standby service on the weekend.
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Commerce & Industry Plaza, 1030 Campus Avenue, Taguig, 1634 Metro Manila, Philippines
- Ngành nghề
- Business Process Outsourcing
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.transcosmos.co.uk
Về Transcosmos Information Systems Inc.
Established in Toyko, Japan over 50 years ago, transcosmos are widely recognised as the largest BPO provider in Asia, employing over 40,000 staff worldwide!
Transcosmos continues to pursue Operational Excellence by providing IT, Cusomter Support and E-commerce services through our 171 locations in 31 countries with a strong focus on Asia.
Furthermore, following the expansion of E-Commerce markets across the globe, transcosmos has been providing a comprehensive One-Stop Global E-Commerce Services to deliver the products and services of our clients to consumers in over 49 countries. transcosmos aims to be the “Global Digital Transformation Partner” of our clients, supporting the clients’ transformation by leveraging digital technology, responding to the ever changing business environment.
Specialties
Digital Marketing, E-Commerce, Contact Center, Fulfillment, Web Integration, Omni-Channel DMP, Telemarketing, Analytics, Human Resources, Accounting, Back-Office, Order Management, SCM, Housing and Construction, Social Infrastructure, System Development and Support, and BPO