Customer Support Executive
The Sirqo Group, Inc. (AutoDeal.com.ph)
- Makati, Philippines10 Jupiter St., Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- 15.000,00 PHP / monthPHP150001500015000MONTH
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- Maintaining a positive, emphatic and professional attitude toward customers at all times.
- Handle customer requests, questions, and complaints.
- Acknowledging and resolving customer complaints.
- Responsible for verifying customer’s details via phone call.
- Responsible for follow up calls with the customers if they were able to pursue with the purchase.
- Ensures customer satisfaction and provide professional customer support
- To record and organize data within company data centers.
- To record sales data of confirmed customers who have made purchases.
- To complete other administrative tasks as required or assigned.
Trình độ tối thiểu
- Graduate of any 4-year course.
- Good communication skills;
- Excellent problem-solving skills;
Đặc quyền và lợi ích
- Special Leave Benefits for Women
- Single Parent Leave
- Medical / Health Insurance
- Paid Sick Leave
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
Kỹ năng cần thiết
- Sales and Marketing Knowledge
- Information Ordering
- Email Support
- Chat Support
- Customer Service
- Communication Skills
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Địa chỉ văn phòng
- 10 Jupiter Street, Bel-Air,
Về The Sirqo Group, Inc. (AutoDeal.com.ph)
AutoDeal is an automotive e-commerce platform that helps prospective car-buyers compare vehicles, find promos and connect online with car dealerships across the country. AutoDeal generates business and revenue by selling Lead Generation and Lead Management Subscriptions to automotive manufacturers and dealerships.
Lead Generation refers to the consented provision of customer details (name, location, contact details) to a client.
Lead Management refers to technology to assist clients in managing customer leads.