Senior Quality Assurance (QA) Engineer  

Objectives of this Role

• Interpret, build upon, and comply with company quality assurance standards
• Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions
• Document quality assurance activities with internal reporting and audits
• Develop new standards for production and design, with improvements as needed, and create testing protocols for implementation across all service lines
• Identify training needs and take action to ensure company-wide compliance
• Pursue continuing education on new solutions, technology, and skills

• Prior QA experience, preferably from e-commerce background
• Managerial experience of 1-2 years
• knowledge in using QA automation tools