Digital Subscription Specialist
The Jakarta Post
- Jakarta Pusat, Indonesia142/143, Jalan Palmerah Barat, Gelora Kel., Tanah Abang, Jakarta Pusat, DKI Jakarta, IndonesiaJakarta PusatDKI JakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- Serve digital customers with activation complaints with service excellence practice.
- Reply any messages from customers (through email / WA / phone calls) both in Indonesia and English accurately.
- Maintain a well-organized database of complaints and/or other information from customers on a daily basis.
- Able to operate Google Ads and/or other related systems.
- Collaborate on preparing subscription campaigns and/or promotion along with the IT and Social Media & Audience Engagement team.
Trình độ tối thiểu
- Bachelor's degree in Information System, Communication, or other related major.
- Min. 2 years of experience(s) in similar roles. Candidates with customer service experience will be prioritized.
- Has solid experience work using Google Sheet, Canva, Google Console, and other related software on previous experience(s).
- Familiar with Payment Gateway and Paywall System.
- Strong problem solving ability with a sense of innovation and accuracy.
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- The Jakarta Post, 142/143, Jalan Palmerah Barat, Jakarta Pusat 10270, Indonesia
- Ngành nghề
- Media Production
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://www.thejakartapost.com/
Về The Jakarta Post
The Jakarta Post is one of Indonesia’s most influential newspapers that provides content and services in line with its role as a leading media in the country and Southeast Asia (SEA) region. Established on April 25, 1983, The Jakarta Post has the vision to drive transformative change in Indonesia and for Indonesia through bold, ethical, responsible, and independent reporting; critical perspective; and influence.
The Post has constantly evolved, providing diversified products in the increasingly digitalized era. The Post’s products are not limited to print newspapers but also to websites and social media. It also provides events such as webinars (IG Live sessions) where readers have access to high-profile speakers and decision-makers; and Master Classes, writing courses that will help your writing and corporate needs. In collaboration with Tenggara Strategics, the Post also provides up-to-date research and intelligence on political, economic and market affairs in Indonesia.