Customer Service Representative | Travel Campaign | Onsite | Sta. Rosa Laguna
TTEC Customer Care Management Philippines, Inc.
- Santa Rosa, PhilippinesSanta Rosa, CALABARZON, PhilippinesSanta RosaCALABARZONPhilippinesPhilippines
- 18.000,00 PHP - 21.000,00 PHP / monthPHP180002100018000MONTH
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
Bringing smiles is what we do at TTEC… for you and the customer. As a site-based Customer Service Representative at Santa Rosa, Laguna, you’ll be a part of creating and delivering amazing technical experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
What You’ll be Doing
Do you have a passion for technology and helping others?
- In this role, you’ll work to resolve technical requests or complex calls from customers.
- Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
- Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels that could include voice, email or chat
- Respond to inquiries with active listening – identifying additional needs and support any upgrades in products and services
- Open and maintain customer accounts and information
- Resolve technical issues with patience and understanding
- Positively participate in company events, team activities, and continuous learning
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community-minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Trình độ tối thiểu
What You Bring to the Role
- 6 months or more of customer services experience
- High school diploma or equivalent
- Recognize, apply and explain your product or service knowledge
- Computer experience
- Candidates should be willing to work within Santa Rosa, Laguna
Đặc quyền và lợi ích
- Paid Vacation Leave
- Medical / Health Insurance
- Life Insurance
Kỹ năng cần thiết
- Customer Service
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Đã tốt nghiệp THPT
- Nhà tuyển dụng trả lời hồ sơ
- Always
- Địa chỉ văn phòng
- Santa Rosa, CALABARZON, Philippines
- Ngành nghề
- Business Process Outsourcing
- Vị trí đang tuyển
- 50 vị trí tuyển dụng mới
- Trang web
- https://ttecjobs.com/
Về TTEC Customer Care Management Philippines, Inc.
Bringing smiles is what we do at TTEC… for you and the customer. We're dedicated to fostering and nurturing a welcoming culture where everyone feels they belong. Where you can take your career to the next level (or around the world!). And of course, where you can innovate and create solutions that make a difference to millions of people every day.
While that keeps us busy... our TTEC family knows how to have fun! We’re passionate about bringing people together to laugh and celebrate our achievements. We’re also big on taking time out for professional development and giving back. We're working hard to earn your smile every day.
So, if you’re looking for a career full of purpose and potential, come on over.