IBM Power Systems | AIX Consulting Engineer  

Primary Functions:

The primary functions of the Consulting Engineer is to provide L3 backend support to escalated tickets, conducts incident changes related to IBM Power Systems hardware problem resolutions, AIX operating systems administration, IBM DS8000 series storage administration, IBM Tivoli Storage Manager (TSM) backup and media recovery operations.

Key Responsibilities:

• Resolve escalated incidents and perform high-level changes to customer’s environment.
• Provide Root Cause Analysis of AIX related operating system and software issues.
• AIX technology level patch installation to resolve known problems or operating system vulnerabilities.
• Perform AIX system administration task, monitoring of hardware faults and utilization, notification alerts and reporting.
• Perform TSM backup administration and tape media recovery operations, activate 3rd party vendor for off-site tape storage.
• Assist in creation/execution of scripts to automate hardware, operating system, services and backup monitoring.
• Assist Global Support Desk Engineer and Field Engineer by providing technical recommendations relating to hardware and AIX OS related issues.
• Create/Formulate Standard Operation Procedures, Change Request Forms, System/Infrastructure Design Documentation and update TRT Knowledge Database regularly.
• Participate in customer meetings, technical consultations, solutions design, and presentations.

• Candidates must possess a University/College Degree Holder. Preferably IBM Certified Specialist in IBM Power Systems/AIX and Tivoli Storage Manager.
• Minimum of 5 years of working experience in IBM Power Systems mid-range to enterprise level mission critical platforms.
• Good hands-on system administrator experience in IBM AIX, HACMP, VIO, PowerVM, SVC, NIM, HMC, NPIV and LPAR deployment.
• Proficient administration and operations skills in IBM DS8000 series, Tivoli Storage Manager (TSM) and TSM Node Replication.
• In-depth knowledge and demonstrate good understanding of IBM enterprise infrastructure & related technologies.
• Good customer communication and presentation skills.
• Willing to be assigned in Singapore and other TRT locations globally