Customer Support Engineer
Tanda
- Pasig, PhilippinesOrtigas Center, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 7 years ago
2017-04-14T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Lead customers to success in using Tanda and appreciate it's value to their organisation.
- Help new customers set up their account and assist by providing specific product information, service and solutions, ensuring satisfaction at all times.
- Deliver exceptional level of support to customers, analysing and solving complaints promptly and correctly.
- Identify issues and manage customer expectations to see trends and recommend improvements.
- Coordinate with department concerned in tracking and resolving technical issues.
- Work on other projects from time to time to improve existing Tanda processes.
Trình độ tối thiểu
- Must be a College graduate; Fresh graduates are welcome to apply.
- Outstanding written and verbal English communication skills
- Confident, self-drive and can get along well with people
- Strong analytical and planning skills
- Excellent problem-solving skills
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Địa chỉ văn phòng
- Ortigas Center, Pasig, Metro Manila, Philippines
- Ngành nghề
- Computer Software / Engineering
- Vị trí đang tuyển
- 2 vị trí tuyển dụng mới
- Trang web
- https://www.tanda.co/careers
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Về Tanda
Tanda is the world's #1 platform for workforce success. We build world class technology to help business build happy and productive workforces through workforce management, rostering, time and attendance, and labor insights. Our vision is to build a product that allows businesses to help staff be happier and more productive so they can ultimately grow their business and create more jobs.