Call Center Operator - Talent Pool
Home Credit Indonesia (Recruitment Page for Operators, Agents and Team Leaders)
- South Jakarta, Indonesia, Plaza Oleos, South Jakarta, Jakarta, IndonesiaSouth JakartaJakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- Answer calls professionally
- Respond to customer inquiries
- Research required information using available resources
- Handle and resolve customer complaints
- Provide customers with product and service information
- Enter customer information
- Process orders, forms and applications
- Identify and escalate priority issues
- Route calls to appropriate resource
- Follow up customer calls where necessary
- Complete call logs
- Produce call reports
Trình độ tối thiểu
- Candidate must possess at least a Diploma, any field.
- Maximum age 30 years
- Fresh Graduates are encouraged to aplly
- Willing to work in shift
- Able to use computers mainly Microsoft Office
- Have a good voice and clear pronounciation
- Hard worker, smart and, attractive
- Higly motivated
Đặc quyền và lợi ích
- Life Insurance
- Medical / Health Insurance
- Medical, Prescription, Dental, or Vision Plans
- Maternity & Paternity Leave
- Gym Membership
- Performance Bonus
Kỹ năng cần thiết
- Persuasion and Negotiation
- MS Office
- Public Speaking
- Customer Service
- Critical Thinking
- Typing
- Communication Skills
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Plaza Oleos, South Jakarta, Jakarta, Indonesia
- Vị trí đang tuyển
- 100 vị trí tuyển dụng mới
- Trang web
- http://career.homecredit.co.id
Về Home Credit Indonesia (Recruitment Page for Operators, Agents and Team Leaders)
Home Credit Indonesia is a multi finance company which provides financing through the stores of our retail partners to consumers who want to purchase consumer durables products. Home Credit financing solutions are Easy, Simple and Fast.
Home Credit Indonesia was established in 2013. We are headquartered in Jakarta and growing our business to expand into all cities and territories in Indonesia. Today we have more than 11,600 employees and its keep growing.
We are always on the look-out for talented, enthusiastic people who are driven by results and success and if you are one of these people we would love to hear from you. In return we can offer you a career with one of the largest global financing players and an active role in helping to shape the future of our business.