Customer Service Representative (CSR)
Strikingly, Inc.
- Yangpu District, China1303 248 Daxue Road, Yangpu District, Shanghai, ChinaYangpu DistrictShanghaiChinaChinaTELECOMMUTE
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
We are looking for support agents, or “Happiness Officers”, to service users who use our product. We're looking for people who can get things done, communicate well, and ask questions when they're unsure.
This is a email-driven customer service role -- A big part of your role will be to respond immediately, guide, delight, and console users who come in with questions and ideas! You'll reference our support site, ask questions, and explain step-by-step about setting up user accounts, checking for bugs, and more.
Trình độ tối thiểu
- Great English communication skills, both written and oral
- Love making customers happy!
- Good analytical and problem solving skills
- Good interpersonal and customer care skills
- Can work with minimal supervision
- Knowledge on Domains, SEO and Analytics is a plus!
- Previous call center experience is good, but not a requirement
Đặc quyền và lợi ích
- Work from Home
Kỹ năng cần thiết
- Email Support
- Chat Support
- Time Management
- Technical Skills
- Critical Thinking
- Typing
- Communication Skills
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- 1303 248 Daxue Road, Yangpu District, Shanghai, China
Về Strikingly, Inc.
Strikingly is powering the next generation of websites.
Our mission is to give everyone the power to unleash their individuality.
We're a small team working internationally and based in Shanghai. We are backed by Y Combinator (W13), SV Angel, Index Ventures, FundersClub, Innovation Works, and more.
At Strikingly, our mission is to give everyone the power to unleash their individuality.