Customer Success Executive
StoreHub Sdn Bhd
- Makati, Philippines, , Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Miêu Tả Về Công Việc
As a member of an innovative, motivated and talented team, you will be responsible for developing and maintaining customer relationships that promote retention and loyalty. We need our Customer Success Executive to be versatile and passionate to tackle new problems as we continue to push technology forward.
As a Customer Success Executive your focus will be on the customer experience and life-cycle; ensuring customers are using StoreHub’s platform effectively and maximising on our robust features to guarantee they get the most value. The work is challenging, fast paced, and always on the bleeding edge. You are extremely patient, have strong interpersonal skills, an unwavering commitment to quality and a collaborative work ethic. You don’t need to be an expert or know everything about our industry (even we don’t). What we’re after is someone with a curious mind and a passion for improvement.
What you will do
- Training new customers to use StoreHub products
- Building and maintaining relationships with customers to maximise product satisfaction
- Studying and reporting on customer trends and product usage patterns
- Guiding new customers through implementing and setting up their Point of Sales systems
- Do loads of interesting stuff that we haven’t thought up yet, and that you will help us identify
Trình độ tối thiểu
What you will need
- A BIG passion for helping small businesses.
- Lots of self-drive with a motivation and desire to succeed.
- People-Loving/People-Serving Attitude
- Strong conversational and rapport-building skills
- Strong writing ability.
- Strong problem-solving skills. Numerate, analytical, with good attention to detail
- Fast Learner
- Willingness to “go the extra mile” if required
- Team player that enjoys working in an energetic, fun, environment
- Keen interest in professional development and career growth
- Intermediate/Advanced level of Computer / Techno Savviness
Đặc quyền và lợi ích
- Paid Vacation Leave
- Paid Sick Leave
- Medical / Health Insurance
Kỹ năng cần thiết
- Problem Sensitivity
- Customer Service
- Time Management
- Technical Skills
- Critical Thinking
- Communication Skills
- Coaching
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Always
- Địa chỉ văn phòng
- OPL Building, 100 C. Palanca, Legazpi Village, Makati, 1229 Metro Manila, Philippines
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 3 vị trí tuyển dụng mới
- Trang web
- http://www.storehub.com