Call Center Supervisor
StickEarn
- Central Jakarta, IndonesiaCentral Jakarta, DKI Jakarta, IndonesiaCentral JakartaDKI JakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Đã hết hạn 4 years ago
2019-11-29T17:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Monitoring and evaluating team performance
- Guide and develop the team members align with department and company goals
- Taking corrective action, if necessary.
- Preparing reports and analysing data to assist line manager
- Plan and implement call center strategy
- Determine targets for call center
- Monitors productivity of call center representatives and generates reports
- Maintains call center database by entering and verifying information; updating contact log.
- Improves quality results by recommending changes.
- Keeps equipment operational by following established procedures; reporting malfunctions.
Trình độ tối thiểu
- Min. 2 years of experience as a Call Center Supervisor
- Min. Bachelor’s Degree in any major
- Good knowledge of Ms. Office
- Experience with performance evaluation procedures
- Outstanding communication, interpersonal and leadership skills
- A customer oriented and problem solving mind-set
- Excellent organizational and time-management skills
Đặc quyền và lợi ích
Paid Sick Leave
Transportation Allowances
Medical / Health Insurance
Maternity & Paternity Leave
Khác
- Sports Day
- Fruits Day
- I Love Monday (Sharing Session)
- Laptop Ownership Program
- Development Opportunities
- Passionate, energetic and challenging work environment
Kỹ năng cần thiết
- MS Office
- Problem Sensitivity
- Customer Service
- Time Management
- Critical Thinking
- Communication Skills
- Data Encoding / Data Entry
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Jl. Letjen Suprapto No.400, RT.9/RW.7
- Ngành nghề
- Marketing / Advertising / Sales
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://stickearn.com/
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Về StickEarn
Stickearn is a startup revolutionizing the out-of-home advertising landscape that connects drivers and brands looking for exposure effectively in Indonesia. In addition to providing drivers with a novel and easy way to earn additional income simply by wrapping their car with ads, our unique advertising platform also offers advertisers the convenience and flexibility of managing their advertising campaigns online.