Junior Systems and Network Administrator  

Strategy & Planning

• Ensure smooth and reliable operation of software and systems to fulfil business objectives and processes.
• Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records
• Aide in the development and maintenance of policies, procedures, and associated training plans for network administration, usage, and disaster recovery

Acquisition & Deployment

• Aide in maintaining and supporting new applications and enhancements to existing applications, software, and operating systems
• Aide in maintaining and supporting in company LANs, WANs, and wireless networks, including servers, virtualization, storage, routers, firewalls, switches, UPSs, and other related hardware
• Conduct research on software products, network products, services, protocols, and standards to justify recommendations and to support purchasing efforts
• Interact with vendors, outsourcers, and contractors to secure support, products and services

Operational Management

• Monitor and manage networks to ensure their smooth and reliable operation and performance
• Integrate servers, including database, e-mail, print, and backup servers and their associated software into enterprise systems and manage them on a day-to-day basis
• Ensure system connectivity of all servers, shared software, groupware, and other applications
• Create and maintain documentation as it relates to system configuration, mapping, processes, and service records
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems
• Monitor and test system performance; prepare and deliver system performance statistics and reports
• Provide orientation and training to end users for all modified and new systems

Others:

• Ensure compliance with all government regulations
• Ensure we safeguard data privacy and the integrity of all transaction and customer data. And maybe also about following established security protocols…

• Bachelor’s degree in the field of computer science, or information systems; master’s degree in either of these fields preferred
• Proven experience in supporting, maintaining, and monitoring of infrastructure components and services (AD, DNS, DHCP, Hypervisors, SAN, LAN, WAN, Networking, WLAN, Office 365)
• Well experienced installing Windows Server and Linux in any RAID types.
• Basic experience with core software applications, finance, HR, Payroll/ Time and Attendance, fundraising/membership, ticketing, merchandising/retail Point of Sale and ecommerce, education, library management systems, and digital asset management systems
• Excellent software/hardware troubleshooting experience
• Strong, hands-on technical knowledge of PC operating systems
• Knowledge of applicable data privacy practices and laws
• Good project management skills
• Excellent written, oral, and interpersonal communication skills
• Ability to conduct research into systems issues and products as required
• Ability to communicate ideas in both technical and user-friendly language
• Highly self-motivated and directed, with keen attention to detail
• Proven analytical and creative problem-solving abilities
• Able to prioritize and execute tasks in a high-pressure environment
• Strong customer service orientation
• Ability to work in a team-oriented, collaborative environment
• Experience in using basic hand or battery powered tools when installing or troubleshooting equipment
• Ability to lift up to 50 pounds when installing or troubleshooting equipment