Operations Manager  

Be a part of a "not so corporate" organization that has recently embarked on an exciting journey. Squadzip, our SaaS platform, has been launched to our early enterprise clients and has received praise for its fresh and unique approach to addressing real felt pains of sales and service organizations, as well as its simplicity in adoption and implementation. Squadzip is the first co-investment of Kickstart Ventures and Plug and Play Tech Center in the Philippines. In just a few years since its founding in July of 2014, Squadzip has found itself as an invaluable tool for businesses in multiple industries here and abroad. This is a place where you will be challenged to be creative and innovative on a daily basis. The future is bright and sunny and we are looking for the bold few to help us shape it.

Operations Manager

Squadzip is growing and we are seeking to hire, and Operations Manager to help lead our Squad.

The operations manager will provide inspired leadership and oversight of Squadzip’s billing, operations, and administrative workflows. This involves influencing important policy and strategic decisions, monitoring service levels and team performance, development, and implementation of operational policies and procedures. The operations manager shall also look to continuously innovate, improve our existing operational processes and procedures as Squadzip scales it business beyond the Philippines.

The operations manager will also be assisting the human resources department with recruiting and working to help promote our company culture.

Operations Manager Responsibilities:

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement and review operational policies and procedures.
• Monitor Service Levels and Team Performance.
• Assist HR with recruiting.
• Help promote our company culture and values.
• Assist with planning and overseeing, budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Identify and address problems and opportunities for the company.

Successful candidates will have a Bachelor's degree in management (or a related field) and have prior experience in an operations/admin management, supervisory or leadership position.

*Must have excellent people management skills

*Data-driven and process oriented

*Diligent attention to detail

*Business Correspondence