Technical Support Engineer
SPi Global
- Dumaguete, PhilippinesDumaguete, Central Visayas, PhilippinesDumagueteCentral VisayasPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 5 years ago
2018-11-29T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Ensures the efficiency and workability of computer equipment and peripherals
- Identifies and resolves hardware and software problems reported to the ticketing system in support of the company’s operations
- Responsible for ensuring the efficiency and workability of computer equipment and peripherals by identifying and resolving hardware and software problems reported to the ticketing system in support of the company’s operations
Trình độ tối thiểu
- A graduate of any Technical or IT-related courses
- Must have a minimum of 1 year experience in Technical Support Field
- Must be experienced in Help Desk operations, Ticketing systems and typical corporate IT client end-user requirements
- Must be proficient in internet usage, Microsoft Office products, various Operating Systems and other productivity tools
- Must have working knowledge in the implementation or compliance to external Quality and Audit standard such as ISO 9001, ISO 27001, A+, CMM, COPC, etc.
- Must have good oral and written English communication skills
- Must have working knowledge in Desktop and Application support troubleshooting
- Must have basic knowledge in Network and System Administration
- Preferably with certification in the following: Microsoft Certified Professional, A+, and/or Microsoft Desktop Support Technician
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Địa chỉ văn phòng
- Dumaguete, Central Visayas, Philippines
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Về SPi Global
SPi Global is a market leader in technology-driven solutions for the extraction, enrichment and transformation of content assets. Our suite of proprietary technology platforms combined with our deep understanding of content workflows and data structures is the reason we are the partner of choice of leading information companies.
While content is the key product of information companies, it is fast becoming a key differentiator across each industry. Our vision is to deploy technology solutions that will make content accessible, adaptable and actionable. This means enabling content to be found easily when you need it, adapted to the device that you are currently using and delivering the insight that you need to make a decision.
For more information, visit www.spi-global.com.