Gift Registry Advisor | Bicutan
SM Mart Inc.
- Parañaque, PhilippinesDona Soledad Avenue , Parañaque, Metro Manila, PhilippinesParañaqueMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- OVERSEE DAY-TO-DAY OPERATIONS: Run the day-to-day activities of the department. Coordinates with the sales team, order items for customers and ensure customer satisfaction
- Monitor Gift Registry Sales Achievement
- Monitor GR sales vs. target on a daily basis & sales of reusable bags; provide action plan when target is not met, monitor inventory of reusable bags
- Manage Customer Service Staff
- Monitor attendance of all CS-B staff & manage absences by re-assigning tasks to remaining staff (manage plantilla, leaves, issue of violation reports) to ensure areas are covered for opening & closing shifts
- Handle Customer Complaints
- Resolve complaints in a timely manner, remaining calm even under pressure
Trình độ tối thiểu
- Candidate must possess at least a Bachelor's/College Degree in any business-related course
- With at least 2 years of experience related to Customer Service
- High customer service and interpersonal skills
- Sales skills and ability to build productive relationships.
- High organizational skills
- Computer literate
- Flexible to be assigned to work schedules supporting the retail operational hours
- Willing to be assigned in The SM Store Bicutan
- Full-time positions available
Đặc quyền và lợi ích
- Retirement Benefit Plans
- Medical / Health Insurance
- Paid Sick Leave
- Employee Discounts
- Performance Bonus
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Often
- Địa chỉ văn phòng
- SM City Bicutan Building A, Dona Soledad Avenue, Parañaque, Metro Manila, Philippines
- Ngành nghề
- Retail Industry
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://smretailcareers.com
Về SM Mart Inc.
From Humble Beginnings…
It started out as Shoemart store in 1958 in Quiapo, Manila, where Filipino-Chinese business magnate, investor and philanthropist Mr. Henry Sy opened the very first SM Store. Always aiming to make lives better for his customers, Mr. Sy expanded his merchandise to fulfill his commitment to offer a one-stop shopping experience. Now SM is the Philippines’ leading retail empire with over 52 branches across the country today and has developed generations of loyal customers. Showcasing trustworthy, affordable, and world-class products, the multi-awarded SM Store (formerly SM Department Store) continues to provide excellent customer service, general merchandize, lifestyle products, houseware and apparel both offline and online.
SM Goes Online!
As a timely platform of the legendary retailer, The SM Store Online guarantees an exciting array of merchandise, secure payments, nationwide deliveries, and customer satisfaction with every transaction. From fashion, beauty, and household must-haves, to toys, gadgets, and hardware needs, We’ve Got it All for You… Online!
We’ve Got it All for You 24/7
We only want the best for our customers so we hand-pick all our products with you in mind. The SM Store envisions a hassle-free purchase between our stores and your needs anywhere, anytime
Our Mission
We will deliver a wide assortment of affordable and aspirational products and services to all customers, while building strong relationships with our employees, suppliers and partners in the communities we serve.