SM Mart Inc.
SM Mart Inc.

Counter Manager I Daet  

SM Mart Inc.

  • Daet, Philippines
    Vinzons Avenue, Brgy Lag-On 4600 Daet, Camarines Norte, Daet, Bicol Region, Philippines
    Daet
    Bicol Region
    Philippines
    Philippines
  • Toàn thời gianFULL_TIME

Đã hết hạn 5 years ago

2019-06-02T16:00:00+00:00
Công việc đã đóng.

Miêu Tả Về Công Việc

Manage Customer Interactions: Cultivate customer satisfaction by directing all front-end activities

  • Audit Counter Staff

Make daily checks on team’s knowledge (promos, store layout, services), look (uniform, posture, grooming), personality (greeting, spiels, no chatting)

  • Train Counter Supervisors

Coach & evaluate Counter Supervisors based on given set of business standards & goals

  • Control Open Counters

Determine number of counters to be opened & the number of POS machines to be opened per shift

  • Provide Interbranch Support

Coordinate with other branches to fulfill specific logistical requirements (counter equipment & on-loan staff)

  • Manage Customer Queueing Actively

Direct customer traffic to other available counters to manage queuing

Trình độ tối thiểu

  • Candidate must possess at least a Bachelor's/College Degree in any business-related course
  • Preferably supervisor/5 years & up experienced employee specialized in Customer Service or equivalent.
  • With at least 3 years of experience in bank operations or counter-cashier functions
  • Knowledgeable in credit card transaction processes
  • Flexible to be assigned to work schedules supporting the retail operational hours

Đặc quyền và lợi ích

  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Paid HolidaysPaid Holidays
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans
  • Life InsuranceLife Insurance
  • Retirement Benefit PlansRetirement Benefit Plans
  • Performance BonusPerformance Bonus

Kỹ năng cần thiết

  • Organizing and Planning
  • Attention to Detail
  • Customer Service
  • Communication Skills
  • Coaching

Tóm tắt công việc

Trình Độ Công Việc
Trình độ nhân viên cấp trung bình / cấp quản lý
Ngành Nghề
Accounting and Finance
Yêu cầu học vấn
Tốt nghiệp Cử nhân
Nhà tuyển dụng trả lời hồ sơ
Once in a while
Địa chỉ văn phòng
Vinzons Avenue, Brgy Lag-On 4600 Daet, Camarines Norte
Ngành nghề
Retail Industry
Vị trí đang tuyển
1 vị trí tuyển dụng mới
Trang web
https://smretailcareers.com

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Về SM Mart Inc.

From Humble Beginnings… It started out as Shoemart store in 1958 in Quiapo, Manila, where Filipino-Chinese business magnate, investor and philanthropist Mr. Henry Sy opened the very first SM Store. Always aiming to make lives better for his customers, Mr. Sy expanded his merchandise to fulfill his commitment to offer a one-stop shopping experience. Now SM is the Philippines’ leading retail empire with over 52 branches across the country today and has developed generations of loyal customers. Showcasing trustworthy, affordable, and world-class products, the multi-awarded SM Store (formerly SM Department Store) continues to provide excellent customer service, general merchandize, lifestyle products, houseware and apparel both offline and online. SM Goes Online! As a timely platform of the legendary retailer, The SM Store Online guarantees an exciting array of merchandise, secure payments, nationwide deliveries, and customer satisfaction with every transaction. From fashion, beauty, and household must-haves, to toys, gadgets, and hardware needs, We’ve Got it All for You… Online! We’ve Got it All for You 24/7 We only want the best for our customers so we hand-pick all our products with you in mind. The SM Store envisions a hassle-free purchase between our stores and your needs anywhere, anytime Our Mission We will deliver a wide assortment of affordable and aspirational products and services to all customers, while building strong relationships with our employees, suppliers and partners in the communities we serve.

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