Learning Specialist for Manila or Baguio (for IRSE Grantees)
Sitel Philippines inc.
- Pasig, PhilippinesG/F e-Life Digital Zone, ETON Cyberpod Corinthian, Ortigas, Pasig City (Across Robinson's Galleria), Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Miêu Tả Về Công Việc
As an IRSE Grantee for Learning Specialist role, you are expected to learn and perform the following:
1. Create learning experiences that equip new and long term employees to excel in their work environments through expert classroom instruction, on floor mentoring and one to one skills coaching.
2. Create and maintains a positive learning environment. Modifies and present training programs.
3. Track learner progress. Creates labs and exercises as needed. Provided one to many and one to one mentoring. Acts as a technical/ procedural escalation point for Agents/ Advisors and Coaches/ Team Managers
4. Track and analyzes training programs by examining performance. Recommends changes to training programs or solutions to known problems.
5. Stay informed about client processes and recommends program changes where appropriate.
Trình độ tối thiểu
- Interested applicants must be an IRSE grantee
- Must be willing to work in one of the Sitel locations
- MANILA (Ortigas, Manadaluyong or Eastwood)
- BAGUIO
Kỹ năng cần thiết
- Classroom Management
- Learning Strategies
- Creative Thinking
- Organizing and Planning
- Presentation Skills
- MS Office
- Action Planning
Tóm tắt công việc
- Trình Độ Công Việc
- Not Applicable
- Ngành Nghề
- Education and Training
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Địa chỉ văn phòng
- G/F e-Life Digital Zone, ETON Cyberpod Corinthian, Ortigas, Pasig City (Across Robinson's Galleria), Pasig, Metro Manila, Philippines
- Ngành nghề
- Business Process Outsourcing
- Trang web
- http://www.sitel.com