Retention Associate
SERVFLEX INC.
- Makati, Philippines, Ground Floor Tim State Bldg. 5438 South Superhighway, Bangkal,, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- 15.000,00 PHP / monthPHP15000MONTH
- Toàn thời gianFULL_TIME
Đã hết hạn 5 years ago
2018-12-06T02:53:19.627719+00:00Miêu Tả Về Công Việc
- Mitigate SME churn and facilitate in all inbound and outbound after sales requests
- Payment reminders via call-outs for all SME accounts on redirection or those who’ve entered billing treatment
- Re-contract all expired and qualified SME contracts for a new contract period. Upsell and upgrade services offered to help increase revenue contribution to the business.
- Do call outs and customer meeting to facilitate or assist client concerns relative to re-contracting application and all other after-sales concerns
- Manage and coordinate with internal groups to facilitate service reconnection, restoration, and settlement of payments
- Conduct customer call out to support Loyalty Program for identified customers
Trình độ tối thiểu
- Bachelor's/College Degree in Business Administration or any business related courses
- Excellent oral and written communication skills
- Must be proactive, highly organized and a team player
- Must possess leadership skills
- Computer literate and proficient in MS Office Applications especially in Excel
- Customer service and employee relations skills
Kỹ năng cần thiết
- Sales and Marketing Knowledge
- Conflict Resolution
- Interpersonal Skills
- Marketing Communications
- Customer Service
- Communication Skills
Khóa học ưa thích
- Business Administration
- Communication Arts and BS Marketing Management
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Often
- Địa chỉ văn phòng
- Ground Floor Tim State Bldg. 5438 South Superhighway, Bangkal,, Makati, Metro Manila, Philippines
- Ngành nghề
- Human Resources / HR
- Vị trí đang tuyển
- 10 vị trí tuyển dụng mới
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Về SERVFLEX INC.
Servflex Inc. is a company organized to assist business in the field of Manpower Services. We are an accredited manpower service provider for Philippine Long Distance Telephone Company (PLDT), Smart Communications Inc., TV5 Network Inc., CIGNAL TV, Inc., MediaQuest Holdings Inc., etc.
Our company is committed to provide necessary training, deployment and management of field personnel assigned to our valued clients.
Servflex Inc. is composed of an experienced technical staff ensuring its clientele with efficient and closely supervised manpower staffing, ranging from semi-skilled to highly skilled personnel.