Customer Service Representative (CSR)
Remitly
- Pasig, PhilippinesRobinsons Cyberscape Alpha, Garnet Rd, San Antonio, Pasig, 1605 Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 7 years ago
2017-03-19T16:00:00+00:00Miêu Tả Về Công Việc
The CSR will provide phone, email and chat front line customer service. This person wiil be handling basic issues encountered by our customers in both sending and receiving remittances.
Job Requirements:
- Professionally handle incoming customers' inquiries
- Thoroughly and efficiently gather required customer information
- Meet and exceed company and individual performance metrics
- Be a reliable and agile resource for customer service
Trình độ tối thiểu
Basic Qualifications:
- No BPO experienced required
- Satisfactory spoken and written communication skills in both Filipino and English languages
- Ease and proficiency in web navigation
- High level of ease in conversing and processing thoughts with customers in both Filipino and English languages
- Depending on mix, indicate and assess % of experience in various channels: (E.g., 50% in voice, chat and email)
- Has to be willing to be on different work shifts depending on business requirements
- Has to demonstrate reliability in terms of work history, attendance and punctuality
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Đã tốt nghiệp THPT
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Robinsons Cyberscape Alpha, Garnet Rd, San Antonio, Pasig, 1605 Metro Manila, Philippines
- Vị trí đang tuyển
- 10 vị trí tuyển dụng mới
- Trang web
- http://www.remitly.com
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Về Remitly
Remitly is a mobile payments service that enables consumers to conveniently make person-to-person international money transfers from the United States, Canada, and the U.K. Our online service uses the latest technology and mobile devices to eliminate the forms, codes, agents, extra time, and fees tied to the traditional money transfer process. Remitly is a licensed money transmitter currently operating in the US, Canada, and the U.K, sending millions of dollars for thousands of customers each month. A Techstars company, Remitly is backed by Stripes Group, DFJ, QED, Trilogy Partnership, DN Capital, Founders Co-Op, Bezos Expeditions, and TomorrowVentures. Remitly is headquartered in Seattle, WA with additional offices in the Philippines and Nicaragua.