Account Manager  

Basic Function:

• The Account Manager’s primary role is to achieve business objectives of sales team through new account acquisition, in-depth understanding of unique value proposition to fulfil client’s needs & strong customer relationship.

Account Acquisition

• Build and maintain sales in corporate & government accounts
• Manages customer proposal requests and coordinates company bids.
• Oversees all aspects of proposal preparation, ensuring quality, compelling bids are submitted in a timely manner.
• Review all customer requirements to ensure that they are met in the proposal and collaborate with a wide variety of involved parties to include all necessary information within the proposals.
• Maintain close working relationships with corporate & government accounts
• Develop sales call list & route plan to maximize coverage of assigned area
• Continuously update and report account funnel database with new customers and status of deals
• Create and conduct product proposals, demonstration and sales presentation
• Deliver sales targets and commitments by demonstrating high-level performance and driving issues to closure without compromising quality and timeliness
• Attending initial sales meetings and meeting the client.
• Determining a client's business requirements and whether the products being considered are suitable

Business Collaboration

• Serves as the single point of contract for management of corporate & government accounts in assigned area
• Serve as a product & solutions consultant
• Provides proactive customer satisfaction & relationship management
• Assist in identifying up-sell and/or cross-sell opportunities
• Identify & discuss operational business requirements

Customer Management

• Participate in end-to-end delivery of Managed PC Services to client from product presentation, delivery, implementation to after sales services
• Makes rational and timely decisions taking into account potential risks
• Identify and analyze problems and opportunities to arrive at solutions in an efficient and effective manner
• Develops & nurtures senior management relationships with customers
• Negotiate with potential and current clients on behalf of their company in order to secure deals and implement pricing agreements between vendor and customer.

Qualifications:

• Candidate must possess at least a Bachelor's/College Degree in Business Studies/Administration/Management/Marketing or equivalent.
• At least 2 years’ experience in sales, preferably in Information Technology industry.
• Exposure in selling IT products specifically for Managed PC, Laptop, Servers and accessories is an advantage.
• With good verbal and written business communication skills.
• With proven Sales track record/s.
• Ability to work in a high-energy sales team environment; team player.
• With positive and energetic phone skills, excellent listening skills.
• Successfully manage and overcome client objections.
• Can make accurate, rapid cost calculations and providing customers with quotations.
• Can negotiate the terms of an agreement and close sales.
• Cold call skills to arrange meetings with potential clients to prospect for new business.
• With presentation skills.
• Can work closely with Customer Success and Support teams to ensure customer satisfaction and retention.
• Applicants with government dealing experience is required for this position.
• Full-Time position(s) available.