Product Support Engineer
PT Anabatic Digital Raya
- Tangerang, IndonesiaGraha Anabatic Jl. Scientia Boulevard Kav U2 Summarecon Serpong, Tangerang, Banten, IndonesiaTangerangBantenIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Đã hết hạn 4 years ago
2020-02-11T17:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Investigate, analysis and tracking customer issue
- Collaborating with team Product and Developer to resolve related issues
- Collect and analyze system data to troubleshoot, identify, and resolve problems/issues
- Prepare written reports of activity, timelines, root cause, customer impact, and final solution to customer
- Maintain and tracking change request / bug
Trình độ tối thiểu
- Experienced in same position at least 2 - 3 years
- Have a strong analytical skill
- Must be able to work under tight deadlines
- Have written and verbal communication skills
- Familiar with java programming
- Familiar with database management system
- Have experience on customer software support will be advantage
- Have experience with unix or linux will be advantage
Đặc quyền và lợi ích
Flexitime
Performance Bonus
Medical / Health Insurance
Khác
- Notebook Ownership Program
- Certification allowance
Kỹ năng cần thiết
- Java
- Linux
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- IT and Software
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- Graha Anabatic Jl. Scientia Boulevard Kav U2 Summarecon Serpong
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 3 vị trí tuyển dụng mới
- Trang web
- https://anabaticdigital.co.id/
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Về PT Anabatic Digital Raya
PT Anabatic Digital Raya provides Mission Critical Digital Solution (MCDS) services for banking industry. The Services include:
- Channel Solution
- Customer Experience and Fulfillment Solution
- Operational / Transaction Management
- Governance and Regulatory / Back Office
- Process Integration Platform
- Data Integration Platform
- System Platform
Besides providing system integrator service, Anabatic also develops in-house products reffered to as Own Software License (OSL).