Customer Experience Officer (CXO)

Permata Bank

Banyuwangi, Indonesia
Banyuwangi, Jawa Timur, Indonesia
Banyuwangi
Jawa Timur
Indonesia
Indonesia
Toàn thời gianFULL_TIME

Đã hết hạn a year ago

2022-11-29T17:00:00+00:00

Công việc đã đóng.

Miêu Tả Về Công Việc

Memberikan layanan berkualitas secara efisien dan ramah kepada nasabah

Menjawab pertanyaan–pertanyaan

Menangani keluhan nasabah

Memberikan informasi dan membimbing nasabah melalui berbagai prosedur Bank

Menjaga dan meningkatkan hubungan dengan nasabah dalam pelayanan sehari-hari juga bertanggung jawab untuk melakukan cross-selling (service to sell)

Melakukan seluruh administrasi terkait customer service

Bertindak sesuai ketentuan internal dan eksternal yang berlaku dan mengimplementasikan time management yang efektif dan efisien.

Aktif melakukan cross sell utk produk Bank seperti tabungan, asuransi dan produk lainnya

Trình độ tối thiểu

Pendidikan minimal S1

Memiliki pengalaman di Perbankan baik sebagai RM atau CS min 1 tahun

Status Single, usia maksimal 27 tahun

Penampilan rapi

Memiliki service skill

Memiliki kemampuan komunikasi yang baik

Dapat diandalkan, mampu bekerja sendiri maupun dengan tim

Mampu berbahasa Inggris atau bahasa asing lainnya adalah nilai tambah

Tóm tắt công việc

Trình Độ Công Việc: Mới Tốt Nghiệp/ Trình Độ Tập Sự

Ngành Nghề: Customer Service

Yêu cầu học vấn: Tốt nghiệp Cử nhân

Nhà tuyển dụng trả lời hồ sơ: Once in a while

Địa chỉ văn phòng: Banyuwangi, Indonesia

Ngành nghề: Banking / Mortgage

Vị trí đang tuyển: 1 vị trí tuyển dụng mới

Trang web: https://www.permatabank.com/

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Về Permata Bank

After receiving confirmation from the Financial Services Authority (OJK) on 20 January 2021 as a Buku IV Bank, PermataBank is now confirmed as one of the top 10 banking institutions in Indonesia with core capital of more than IDR 30 trillion, serving nearly 4 million customers in 62 cities in Indonesia. In 2004, Standard Chartered Bank and PT Astra International Tbk took over PermataBank and began a massive transformation process within the organization. The combined ownership of these major shareholders increased to 89.01% in 2006. Bangkok Bank Public Limited ("Bangkok Bank") officially became the controlling shareholder of PermataBank on May 2020 after taking over 89.12% of PermataBank's shares from the total number of shares that have been issued and paid up by Standard Chartered Bank and Astra International. Offering innovative banking products and services, PermataBank has 304 branch offices, 2 mobile branches, 942 ATMs with access to more than 100,000 ATMs (VisaPlus, Visa Electron, MasterCard, Alto, ATM Bersama) and millions of ATMs worldwide that are connected to the Visa, Mastercard and Cirrus networks.

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