Customer Support Specialist
Penbrothers International Inc.
- Makati, Philippines6th Floor, OPL Building, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Toàn thời gianFULL_TIME
Miêu Tả Về Công Việc
● Communicating with potential customers and addressing their enquiries through various channels such as Facebook Messenger, Whatsapp, Email and Property Guru.
● Responding promptly to lead inquiries and nurturing leads in a positive and helpful manner.
● Converting enquiries to room viewings by using the sales pitch process.
● Keeping records of customer feedback and proactively informing the team of any improvements or suggestions that can be made.
● Communicating and coordinating with the sales team to provide customer notes and insights.
● Managing tenant support enquiries, triaging issues, raising tickets and relaying to the correct internal team.
● Providing a positive experience to our awesome tenants on communication channels.
Trình độ tối thiểu
We’re looking for a superstar who is passionate about understanding customer needs and providing best in class customer experience. You’ll be the first point of contact for all of our customers, acting as the friendly face of the company.
Requirements:
● Experience working with customer support is preferred.
Đặc quyền và lợi ích
- Work from Home
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- 6th Floor, OPL Building
- Ngành nghề
- Consulting/Business Services
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- http://www.penbrothers.com