Customer Support (Back Office)
KMC Solutions
- Taguig, Philippines20th, , Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- General
- responds to event issues in a timely fashion
- liaise with colleagues via available communication channels and on email in a speedy and accurate manner
- strives to ensure a high customer satisfaction level always
- Event Fulfillment
- monitor and analyze event data in real time
- proactively research for data and statistics via available reference sites
- timely and accurate entry of data into the system
- Event Setup
- ensure that event details are entered correctly into the system
- reviews previously created events and updates details when needed
- Event Audit
- review all resulted events
- gather event data that will be relevant for future improvement
- report any errors in the event
The job description above is intended to convey information essential to the understanding of the scope of the position and it is not intended to be an exhaustive list of duties, responsibilities or working conditions associated with the position.
Trình độ tối thiểu
- College degree is an advantage but not prefered
- Good communication and presentation skills
- Excellent problem-solving skills
- Sports knowledge is an advantage
- Detail oriented, analytical and proactive
- Computer literate, microsoft excel skills is a plus
- Excellent verbal and written communication
- Resourceful and can work with different teams
- Amenable to changing of schedules and able to work on holidays, if needed
- Positive attitude and happy mind
Đặc quyền và lợi ích
- Paid Vacation Leave
- Paid Sick Leave
- Performance Bonus
- Medical / Health Insurance
- Paid Holidays
Kỹ năng cần thiết
- Arithmetic
- Problem Sensitivity
- Customer Service
- Reading Comprehension
- Critical Thinking
- Communication Skills
- Microsoft / MS Office
Tóm tắt công việc
- Trình Độ Công Việc
- Mới Tốt Nghiệp/ Trình Độ Tập Sự
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- KMC Cybersigma Lawton Ave. Mckinley West
- Ngành nghề
- Business Process Outsourcing
- Vị trí đang tuyển
- 5 vị trí tuyển dụng mới
Về KMC Solutions
KMC Solutions provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.
Work with Us. Grow with Us.
Our company provides email and live chat services to our clients for a Tech firm in the US and AUS, as well as monitoring for fraudulent customer trends and finance.