Pawoon
Pawoon

Customer Support (Shifting)  

Pawoon

 
  • South Jakarta, Indonesia
    16th, Satrio Tower Building. Jl. Prof. DR Satrio Blok C4 No.5, Kuningan Timur, Kec. Setiabudi, Jakarta Selatan, DKI Jakarta 12950, South Jakarta, DKI Jakarta, Indonesia
    South Jakarta
    DKI Jakarta
    Indonesia
    Indonesia
  • Hợp ĐồngCONTRACTOR

Đã hết hạn 5 years ago

2019-07-12T17:15:40.353951+00:00
Công việc đã đóng.

Miêu Tả Về Công Việc

  • Answers incoming customer calls and live chat/email through Intercom Apps regarding billing issues, product problems, service questions and general client concerns
  • Identify and assess customers’ needs to achieve satisfaction
  • Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
  • Update customer information in the customer service database during and after each call and chat
  • Available working shift

Trình độ tối thiểu

  • Minimum Diploma 3 / S1
  • More than 1 year in Customer Service experience
  • Familiar with CRM systems and practices
  • Strong phone contact handling skills and active listening
  • Ability to multi-task, prioritize and manage time effectively
  • Customer orientation and ability to adapt/respond to different types of characters

Tóm tắt công việc

Trình Độ Công Việc
Mới Tốt Nghiệp/ Trình Độ Tập Sự
Ngành Nghề
Customer Service
Yêu cầu học vấn
Tốt nghiệp Cử nhân
Nhà tuyển dụng trả lời hồ sơ
Sometimes
Địa chỉ văn phòng
16th, Satrio Tower Building. Jl. Prof. DR Satrio Blok C4 No.5, Kuningan Timur, Kec. Setiabudi, Jakarta Selatan, DKI Jakarta 12950, South Jakarta, DKI Jakarta, Indonesia
Ngành nghề
Information Technology / IT
Vị trí đang tuyển
1 vị trí tuyển dụng mới
Trang web
https://www.linkedin.com/company/pawoon/

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Về Pawoon

Pawoon (founded in 2014) is a technology company based in Jakarta, Indonesia. It offers cutting-edge cloud-based point of sales (POS) solution for Small to Medium Enterprises (SMEs). Pawoon aims to provide a best-in-class platform for managing SMEs'​ business in an efficient, productive and simpler way. Through technology, Pawoon believes that every business can achieve their success by innovating and becoming more than just a POS tool for more than 16 Million SMEs in retail industry. We are offering excellent opportunities for creative, dynamic and ambitious people while developing their talents and career. Be part of our challenging and exciting road of Indonesia SMEs revolution with technology. What’s it like working at Pawoon? We exist with the mission to help small businesses to grow and be more productive. Working at Pawoon is a fun yet challenging experience, where you will learn to experience first hand, what it is like to deliver a product that has meaningful impact to the economy and life in general. Our team is diverse and very well-versed in their respective fields. All are committed to achieve the same goal of empowering millions of Small Businesses. You will be the expert of your own field, no micro management, and you get to decide what's the best course of actions for the company. Flexible working hour and attractive packages are surely provided.

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