Quality Control Telemarketing
Pawoon
- South Jakarta, Indonesia16th, Satrio Tower Building. Jl. Prof. DR Satrio Blok C4 No.5, Kuningan Timur, Kec. Setiabudi, Jakarta Selatan, DKI Jakarta 12950, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
- Monitoring both live and recorded calls from Telemarketing Agents
- Ensures that all agents use the same procedures.
- Gather information to help the agent improve their performance
- Facilitating calibration/group sessions regarding quality program
- Prepares reports for management staff review.
- Provides feedback to telemarketing team leaders and sales managers
Trình độ tối thiểu
- Proven experience as Telesales / Telemarketing Lead/Manager
- Outstanding communication skills and sales script methodology
- In depth understanding of sales process quality control procedures and relevant legal standards
- Excellent organizational and leadership skills
- Excellent math abilities and working knowledge of data analysis/statistical methods
- A keen eye for detail and a results driven approach
- Proficient in MS Office
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Sales and Marketing
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- 16th, Satrio Tower Building. Jl. Prof. DR Satrio Blok C4 No.5, Kuningan Timur, Kec. Setiabudi, Jakarta Selatan, DKI Jakarta 12950, South Jakarta, DKI Jakarta, Indonesia
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 2 vị trí tuyển dụng mới
Về Pawoon
Pawoon (founded in 2014) is a technology company based in Jakarta, Indonesia. It offers cutting-edge cloud-based point of sales (POS) solution for Small to Medium Enterprises (SMEs). Pawoon aims to provide a best-in-class platform for managing SMEs' business in an efficient, productive and simpler way.
Through technology, Pawoon believes that every business can achieve their success by innovating and becoming more than just a POS tool for more than 16 Million SMEs in retail industry.
We are offering excellent opportunities for creative, dynamic and ambitious people while developing their talents and career. Be part of our challenging and exciting road of Indonesia SMEs revolution with technology.
What’s it like working at Pawoon?
We exist with the mission to help small businesses to grow and be more productive. Working at Pawoon is a fun yet challenging experience, where you will learn to experience first hand, what it is like to deliver a product that has meaningful impact to the economy and life in general.
Our team is diverse and very well-versed in their respective fields. All are committed to achieve the same goal of empowering millions of Small Businesses.
You will be the expert of your own field, no micro management, and you get to decide what's the best course of actions for the company. Flexible working hour and attractive packages are surely provided.