Lead Coffee Roaster
Otten Coffee
- South Jakarta, IndonesiaSouth Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Đã hết hạn 5 years ago
2019-09-15T17:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- To ensure each store has the appropriate levels of roasted coffee according to Artís Coffee standards
- The Lead Roaster will be responsible for training all location staff on proper production operations
- The Lead Roaster will be responsible for tracking and maintaining inventory levels of both green and roasted coffee as well as utilizing store staff to accomplish all roasting needs.
- The Lead Roaster will manage the Roasting Schedule and to ensure the Roasting Schedule is adhered to and updated with any changes.
- The Lead Roaster will place green coffee orders to Store Support for weekly delivery.
- This position is based on a barista role — the Lead Roaster will remain a barista, working shifts at the coffee bar, and helping to run the retail floor.
- The Lead Roaster is expected to serve as a resource for all coffee questions from customers, serving as an in-house expert. They exemplify customer service even when not directly involved in retail operations.
- The Lead Roaster will be responsible for roasting samples and hosting cuppings related to the green coffee buying program.
- The Lead Roaster will operate the roast bar, with goals to reduce production costs, improve inventory accuracy and predictability, improve roast profiles, and achieve maximum consistency across roasts.
Trình độ tối thiểu
- Good pallette — nonsmokers strongly preferred.
- At least two years customer service experience.
- Has the ability to see situations from both a customer’s and a barista’s perspective; empathy is the most important prerequisite for training.
- Has a calm, patient, methodical problem-solving approach.
- Experience with excel a plus.
- Contributes to positive team environment by recognizing alarms or changes in processes or customer service issues and has strong communication skills.
- Demonstrates integrity, honesty, and knowledge that promote the culture, values and mission of Artís. Maintains and models a calm demeanor during periods of high volume or unusual events.
Tóm tắt công việc
- Trình Độ Công Việc
- Trình độ nhân viên cấp trung bình / cấp quản lý
- Ngành Nghề
- Hospitality and Tourism
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Sometimes
- Địa chỉ văn phòng
- South Jakarta, DKI Jakarta, Indonesia
- Ngành nghề
- Food / Beverages
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://ottencoffee.co.id/
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Về Otten Coffee
We:
A company that began with a passion for coffee and strive to spread the passion to everyone.