Customer Support Supervisor
Orion Cepheid Inc (Datablitz)
- Manila, PhilippinesManila, Metro Manila, PhilippinesManilaMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 3 years ago
2021-09-29T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Identify customer needs and help customers use specific features
- Monitor customer complaints on social media and reach out to provide assistance
- Inform customers about new features and functionalities
Trình độ tối thiểu
- Bachelor's Degree holder of any Business, Communication, Advertising, Marketing or Computer field.
- More than 3 years of professional experience in similar or related field is preferable;
- Knowledge in Information Services, Social Media Platforms such as Face Book and Twitter is required;
- With good written and verbal communication skills;
- Experience in handling customers via email and phone is required;
- Basic knowledge of Photoshop is required;
- Has sound judgment and excellent problem solving skills;
- Creative and can generate idea easily;
- Can handle stress and pressure well;
- Background in gaming or having keen interest in gaming is an advantage.
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Manila, Metro Manila, Philippines
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Về Orion Cepheid Inc (Datablitz)
Orion Cepheid, Inc. or more popularly known as DATABLITZ opened its first store at SM-Centerpoint in 1995 at a time when the CD-ROM software industry was just in its infancy, with the firm mission of providing our customers with the best quality original software and books at the most reasonable prices, backed up by solid and responsive customer service. From that first store, Orion Cepheid today has 33 stores scattered all over Metro Manila and 16 stores in the main provinces of Bacolod, Baguio, Bicol, Cabanatuan, Cagayan de Oro, Cavite, Cebu, Davao, Iloilo, Laguna, Pampanga and Zambales. Each Orion Cepheid store carries thousands of titles of computer books, software and games - all 100% originals, ensuring our customers ALWAYS of the highest quality and value for their money's worth, not to mention assurance as well on the authenticity and genuineness of each and every product.