Ninja Van
Ninja Van

Client Success Executive  

Ninja Van

 
  • Makati, Philippines
    100c Don Carlos Palanca, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
  • Toàn thời gianFULL_TIME

Đã hết hạn 5 years ago

2018-12-07T16:00:00+00:00
Công việc đã đóng.

Miêu Tả Về Công Việc

  • Act as the direct point of contact for Tier 2 accounts
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Suggest innovative ideas to increase sales and improve shipper experience
  • Report possible improvements to our platform/services that can solve shipper problems. Collate list to submit for discussion with product team if we hear of the same issues multiple times
  • Introduce our referral scheme to shippers and get successful referrals or quality leads
  • Retain and grow shipper volumes
  • Report customer needs, problems, interests, competitive activities, and potential for new products and services to Manager
  • Achieve agreed upon sales targets and outcomes within schedule
  • Achieve monthly sales target set by the management

Trình độ tối thiểu

  • Bachelor’s Degree preferred, 1-2 years working experience.
  • Excellent written and verbal communication skills.
  • Strong proficiency with Microsoft Excel & Powerpoint
  • Experience with MS Dynamics or another CRM Software a plus.
  • Able to handle ambiguity and adapt to rapidly changing circumstances in a fast paced environment.
  • Familiarity with SQL will be advantageous.
  • Fresh Graduates welcome to apply

Đặc quyền và lợi ích

  • FlexitimeFlexitime
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Paid Sick LeavePaid Sick Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Tóm tắt công việc

Trình Độ Công Việc
Mới Tốt Nghiệp/ Trình Độ Tập Sự
Ngành Nghề
Sales and Marketing
Yêu cầu học vấn
Tốt nghiệp Cử nhân
Nhà tuyển dụng trả lời hồ sơ
Once in a while
Địa chỉ văn phòng
100c Don Carlos Palanca, Makati, Metro Manila, Philippines
Ngành nghề
Logistics / Procurement
Vị trí đang tuyển
1 vị trí tuyển dụng mới
Trang web
http://www.ninjavan.co

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Về Ninja Van

Ninja Van is on a mission to dominate last-mile delivery for eCommerce in South East Asia. We are one of the fastest growing startups in the region, having won over 3,000 merchants and delivering 15,000 parcels a day in six countries, Singapore, Malaysia, Indonesia, Thailand, Vietnam and the Philippines. At our core we are a technology company that is disrupting a massive industry with cutting edge software and operational concepts. Driven by algorithm-based optimization, dynamic routing, end-to-end tracking and capacity balancing with partner fleets, we provide best-of-class delivery services that delight both the shippers and end customers. Why Ninja Van? We are only just getting started! We have much room for improvement and many ideas that will further shape the industry. We are on the lookout for world-class talent to fill our world-class team. We want people who are passionate about making a difference to the world. We like people who are brimming with ideas and who take initiative rather than wait to be told what to do. We prize team-first mentality, personal responsibility and tenacity to solve hard problems and meet deadlines.

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