Digital Account Manager  

Client and Project Management

• Handle digital marketing projects; working and leading team members as necessary to ensure deliver of quality and timely output and service
• Act as day-to-day client contact and primary liaison between the client and implementing team
• Lead the weekly/bi-weekly meetings with clients and internal team
• Develop project plans to monitor and track progress, update project trackers
• Ensure that the output submitted to client are aligned with overall strategy and direction
• Proper documentation and organization of files related to assigned accounts/ projects
• Directly reports to Account Group Lead on status of projects handled

Cross-Functional Collab

• Develop briefs and job requests for other NGP team members (digital, media relations, editorial)
• Review output before sending to client and provide necessary feedback / guidance to other team members on needed revisions
• Provide complete and quality meeting notes to be cascaded to all persons involved in the project

Business development

• Assist or occasionally lead in digital proposals or digital plan developments which may include market research, audits, scans, or similar

Other Tasks

• Coordinate with necessary internal and external suppliers/ vendors
• Monitoring the account's payments and invoicing the client – coordinate with internal/ external finance on billings and payment processes

• Graduate of Communications, Management, Business Administration, or related courses
• At least 2 years of experience in digital marketing and/ or public relations
• Broad knowledge of Digital Media
• Excellent verbal and written communication skills
• Highly organized and able to manage multiple projects simultaneously in a fast-paced, deadline-drive environment
• A team player and proactively finds ways to improve the efficiency of the team
• Committed to continuous learning and development
• Endurance to Agency work