Business Relationship Manager  

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Initiate and develop relationships with clients for business growth.
• Stay abreast of recent industry trends.
• Develop and maintain detailed business plans for client projects.
• Work with management in developing timely solutions for client requirements.
• Conduct business reviews with clients on periodic basis.
• Contact and follow-up on qualified clients for new opportunities.
• Address customer issues/concerns in accurate and timely manner.
• Work closely with clients to understand the business needs and to explore opportunities for growth.
• Provide business advice and consultancy to clients in effective manner.
• Maintain strong knowledge of company’s products, pricing, policies etc, so as to educate clients on benefits.
• Identify present and future business development opportunities with new and existing clients.
• Maintain strong relationship with existing customers for business retention.

• College Degree (preferably in the field of Business or Marketing); a Master’s Degree an advantage
• Strong executive presence
• A sound knowledge on construction market or industry e.g. demographics, key players, opportunities, etc.
• Willingness to travel (local and international)
• All the key competency requirements stated below:

• Communication: Able to effectively communicate with everyone in the workplace; persuasive and activating when making presentations; well-developed written and verbal skills.
• Customer Satisfaction : Ability to create, sustain and manage customer relationships. High Customer Satisfaction Index (CSI).
• Building Business: Striving towards acquiring new business and Growing existing ones.
• Integrity: Works with trustworthiness and credibility and has a clear commitment to Newcore’s core values, work ethics and principles.
• Result Orientation : Ability to ensure meeting of project/task deliverables.
• Initiative / Personal Drive : Ability to actively seek solutions to problems and proactively look ahead for specific opportunities for contribution
• Leadership: Able to inspire and motivate his or her team towards a shared objective; a positive influence.
• Interpersonal relationship: Maintains excellent relationships and connections within and outside Newcore.