Process Optimization Associate
Moka
- West Jakarta, IndonesiaRuko Business Park Kebon Jeruk Jl. Meruya Ilir no 88 Blok C2 No 9-10 Jakarta Barat 11620, West Jakarta, DKI Jakarta, IndonesiaWest JakartaDKI JakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Đã hết hạn 4 years ago
2019-12-30T17:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Analyze workflows within departments to drive performance improvement and identify efficiency opportunities throughout the department
- Discover and define call center management processes, policies, and procedures
- Perform time and motion studies, cycle time analysis, and identify process waste
- Identify and lead self-directed improvement projects delivering value to the organization
- Support business leaders with continuous analysis of our business processes, quantifying opportunities
- Research, give insight, negotiate, test, and implement tools that effectively helps the team
- Discover, define, and execute against process improvement/continuous improvement project deliverables
Trình độ tối thiểu
- At least 2-3 years experience in managing workflow
- Bachelor degree is a must, Bachelor in Industrial Engineering is preferred
- Experience in managing call center is a plus
- Ability to adapt and learn quickly within a fast-paced environment
Đặc quyền và lợi ích
Flexitime
Free Lunch or Snacks
Performance Bonus
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Once in a while
- Địa chỉ văn phòng
- Ruko Business Park Kebon Jeruk Jl. Meruya Ilir no 88 Blok C2 No 9-10 Jakarta Barat 11620, West Jakarta, DKI Jakarta, Indonesia
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://www.mokapos.com/
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Về Moka
We are the fastest-growing technology startup in Indonesia. We want to bring business ecosystem to everyone, and empower businesses to sell and grow.
At Moka, we believe in values, not rules. We believe that it's not about the suits or the time check-ins, but it's about delivering on our promises. We believe in taking ownership and challenging ideas. We believe in being part of the solutions, not the problem.
If you want to be part of a world-class team with a mission to disrupt technology in Indonesia, come join us.