Renewal Lead
Moka
- West Jakarta, IndonesiaRuko Business Park Kebon Jeruk Jl. Meruya Ilir no 88 Blok C2 No 9-10 Jakarta Barat 11620, West Jakarta, DKI Jakarta, IndonesiaWest JakartaDKI JakartaIndonesiaIndonesia
- Toàn thời gianFULL_TIME
Công việc đã đóng.
Miêu Tả Về Công Việc
As Renewal Lead, you will have the rare opportunity to be a key member of Moka's Payment Operations Team responsible for enabling the payments business at the heart of Moka. Your focus and that of the overall team will be to help our payments business scale with ease and confidence.
- Lead a team of renewal specialist, building team morale, ensuring compliance of SOP and increasing the quality of the team
- Collaborate with Payments Operations Manager to build the Payment Operations team into a highly valued organization by defining, executing, and communicating operational processes, standards, and best practices that work flawlessly and minimize firefighting.
- Own external and internal key relationships and manage all operational components of those relationships – including onboarding, activation, renewal, escalation, and business-as-usual.
- Design and monitor reports & dashboards that capture deep insights into our business through leading & lagging indicators, visualizations, and early warning mechanisms.
Trình độ tối thiểu
- 2+ years of operations experience in a fast-paced, high-growth environment is preferred
- Strong customer focus & attention to detail
- Results and detail-oriented with strong intuitions to problem solve
- Work experience in support/operations/strategy functions
- Ability to learn quickly
- Strong communication skill
Strong candidates with less than 2 years experience will be considered.
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Sales and Marketing
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Always
- Địa chỉ văn phòng
- Ruko Business Park Kebon Jeruk Jl. Meruya Ilir no 88 Blok C2 No 9-10 Jakarta Barat 11620, West Jakarta, DKI Jakarta, Indonesia
- Ngành nghề
- Information Technology / IT
- Vị trí đang tuyển
- 1 vị trí tuyển dụng mới
- Trang web
- https://www.mokapos.com/
Về Moka
We are the fastest-growing technology startup in Indonesia. We want to bring business ecosystem to everyone, and empower businesses to sell and grow.
At Moka, we believe in values, not rules. We believe that it's not about the suits or the time check-ins, but it's about delivering on our promises. We believe in taking ownership and challenging ideas. We believe in being part of the solutions, not the problem.
If you want to be part of a world-class team with a mission to disrupt technology in Indonesia, come join us.