Coach/Team Lead
Leading Edge Executive Talent Search Inc.
- Makati, PhilippinesMakati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Toàn thời gianFULL_TIME
Đã hết hạn 6 years ago
2018-06-03T16:00:00+00:00Công việc đã đóng.
Miêu Tả Về Công Việc
- Collaborate with management and your peers to discover best practices and brainstorm ideas to solve challenges big and small.
- Identify opportunities for individual and team performance improvement, follow an improvement process, and bridge the gap.
- Minimize errors through effective coaching and support.
- Ensure all team members obtain the appropriate training and support to best apply their knowledge and skills on the job.
- Communicate business strategies and results to agents, empowering them with the knowledge to know their standing and contribution at all times.
- Facilitate team meetings.
- Delegate team tasks.
- Create and foster a positive, successful and professional work environment where team members choose to work and achieve their goals.
- Offer frequent formal and informal recognition.
- Build solid productive relationships with all levels of leadership and support teams.
- Resolve operations problems quickly using appropriate procedures and follow up.
Trình độ tối thiểu
- Minimum 2-year supervisory experience (BPO Industry).
- Maintain resilience, composure and remain positive under pressure and changing circumstances at all times.
- Strong consultative coaching skills with ability to confidently motivate and inspire a team.
- Good time management and can effectively prioritize team workloads
- Excellent written and verbal communication skills
Tóm tắt công việc
- Trình Độ Công Việc
- Phó Giám Sát/Giám Sát
- Ngành Nghề
- Customer Service
- Yêu cầu học vấn
- Tốt nghiệp Cử nhân
- Nhà tuyển dụng trả lời hồ sơ
- Always
- Địa chỉ văn phòng
- Makati, Metro Manila, Philippines
- Ngành nghề
- Human Resources / HR
- Trang web
- http://leadingexecsearch.com/
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Về Leading Edge Executive Talent Search Inc.
Recruitment Process Outsourcing (RPO) Group is a division of Leading Edge Executive Search, Inc. providing RPO and professional staffing services to local & multinational clients from various business sectors.
Our team comes with an expertise honed from being experienced staffing professionals and corporate recruiters -- working hard to deliver good matches to our clientele.